Computer Help forum

Question

PLEASE HELP NOW

by jeremyo44 / January 1, 2015 7:31 AM PST

I recently got a new computer for Christmas and did something really bad today. I was having trouble with firefox and deleted the app data that goes along with it. Somehow I highlighted multiple folders in %appdata% and deleted them too. All of a sudden the backround to my computer turned black and I couldn't refresh my computer. So I tried re-installing windows using the recovery disk they gave me. Everything works until I get this error message. ATTEMPTED EXECUTE OF NOEXECUTE MEMORY. Please help guys I'm literally shaking so bad and don't know what to do this computer cost me so much money.
*Is this fixable?
Specs:
Intel i7 4790k (4x) OC'd 4.5 ghz CPU

nVidia GeForce GTX 970 EVGA SC GPU

DDR3-2133 16gb RAM

Corsair Hydro Series H60 Liquid CPU Cooling

600w Corsair cx600 V2 - 80 Plus Bronze PSU

Gigabyte GA-Z97 MOBO

2 TB Hard Drive

Windows 8.1

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All Answers

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Answer
My thought?
by Dafydd Forum moderator / January 1, 2015 7:51 AM PST
In reply to: PLEASE HELP NOW

Return as faulty seeing as it's in warranty.
Dafydd.

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Other Options?
by jeremyo44 / January 1, 2015 7:56 AM PST
In reply to: My thought?

So there is no hope in fixing it?

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Well, refresh and using the restore media failed.
by Dafydd Forum moderator / January 1, 2015 8:01 AM PST
In reply to: Other Options?

Was this bought as 8.1 or was it upgraded?
Dafydd.

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yes
by jeremyo44 / January 1, 2015 8:21 AM PST

Came with 8.1

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There's so many things that can cause this....
by Dafydd Forum moderator / January 1, 2015 8:44 AM PST
In reply to: yes

that I'd have to go with a reinstall. You have the media so I don't understand why it didn't work. Try it again with the user manual.
Dafydd.

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Answer
major steps
by ez2015 / January 1, 2015 8:54 AM PST
In reply to: PLEASE HELP NOW

I can walk you through

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please
by jeremyo44 / January 1, 2015 9:20 AM PST
In reply to: major steps

Please walk me through

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take the step
by ez2015 / January 2, 2015 9:39 AM PST
In reply to: please

see me on skyp id transparent30 and I'll walk you thru

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Answer
Re: recovery
by Kees_B Forum moderator / January 2, 2015 2:47 AM PST
In reply to: PLEASE HELP NOW

Most google hits for this error point to a driver error (or a Kaspersky error). Do you run Kaspersky anti-virus? Did you update drivers recently (maybe from Windows update)?

Usually, if re-installing Windows fails it's either bad hardware or a bad disk you reinstall from, because the Windows on the hard disk doesn't run at all. But since Windows 8.1 has many ways of being installed and repaired, it could be that the way you did it uses the installed Windows also.
Anyway, if none of the repair options work, it seems a warranty case.

Kees

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