Computer Help forum



by jeremyo44 / January 1, 2015 7:31 AM PST

I recently got a new computer for Christmas and did something really bad today. I was having trouble with firefox and deleted the app data that goes along with it. Somehow I highlighted multiple folders in %appdata% and deleted them too. All of a sudden the backround to my computer turned black and I couldn't refresh my computer. So I tried re-installing windows using the recovery disk they gave me. Everything works until I get this error message. ATTEMPTED EXECUTE OF NOEXECUTE MEMORY. Please help guys I'm literally shaking so bad and don't know what to do this computer cost me so much money.
*Is this fixable?
Intel i7 4790k (4x) OC'd 4.5 ghz CPU

nVidia GeForce GTX 970 EVGA SC GPU

DDR3-2133 16gb RAM

Corsair Hydro Series H60 Liquid CPU Cooling

600w Corsair cx600 V2 - 80 Plus Bronze PSU

Gigabyte GA-Z97 MOBO

2 TB Hard Drive

Windows 8.1

Discussion is locked
You are posting a reply to: PLEASE HELP NOW
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: PLEASE HELP NOW
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
My thought?
by Dafydd Forum moderator / January 1, 2015 7:51 AM PST
In reply to: PLEASE HELP NOW

Return as faulty seeing as it's in warranty.

Collapse -
Other Options?
by jeremyo44 / January 1, 2015 7:56 AM PST
In reply to: My thought?

So there is no hope in fixing it?

Collapse -
Well, refresh and using the restore media failed.
by Dafydd Forum moderator / January 1, 2015 8:01 AM PST
In reply to: Other Options?

Was this bought as 8.1 or was it upgraded?

Collapse -
by jeremyo44 / January 1, 2015 8:21 AM PST

Came with 8.1

Collapse -
There's so many things that can cause this....
by Dafydd Forum moderator / January 1, 2015 8:44 AM PST
In reply to: yes

that I'd have to go with a reinstall. You have the media so I don't understand why it didn't work. Try it again with the user manual.

Collapse -
major steps
by ez2015 / January 1, 2015 8:54 AM PST
In reply to: PLEASE HELP NOW

I can walk you through

Collapse -
by jeremyo44 / January 1, 2015 9:20 AM PST
In reply to: major steps

Please walk me through

Collapse -
take the step
by ez2015 / January 2, 2015 9:39 AM PST
In reply to: please

see me on skyp id transparent30 and I'll walk you thru

Collapse -
Re: recovery
by Kees_B Forum moderator / January 2, 2015 2:47 AM PST
In reply to: PLEASE HELP NOW

Most google hits for this error point to a driver error (or a Kaspersky error). Do you run Kaspersky anti-virus? Did you update drivers recently (maybe from Windows update)?

Usually, if re-installing Windows fails it's either bad hardware or a bad disk you reinstall from, because the Windows on the hard disk doesn't run at all. But since Windows 8.1 has many ways of being installed and repaired, it could be that the way you did it uses the installed Windows also.
Anyway, if none of the repair options work, it seems a warranty case.


Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?