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Please Help ITunes 5.0 - Windows XP - Can't Burn CD's

by Daviddude / September 17, 2005 11:11 PM PDT

Hi, I have an Insignia D400A with a Intel Pentium 4 2.8 Ghz processor, 512 MB Ram, and a Sony DVD RW DW-22A burner running Windows XP Home. I installed ITunes 5.0 and I can't burn cd's or dvd's anymore with either ITunes, WMP10, or the Power To Go program that came pre-installed when I bought the computer. I know that my burner still works because I have another program strictly for burning dvd movies and I have already used it to make sure that my burner works. I have tried several System Restore points, and the System Recovery DVD that came with the computer and none of those fixed the problem. The only thing I haven't tried is a complete system reload only because that will kill all my installed programs and I would have to re-install all my programs again. I have already tried removing the burner from my Hardware profile and rebooting to let Windows XP re-install the burner and that didn't work either.

Does anyone have any suggestions?

Thanks, I Appreciate It.

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It is something to do with the user profile
by Daviddude / September 18, 2005 12:38 AM PDT

I just logged into my computer as another user, and I was able to burn a data dvd. Both my normal user profile and the other profile are both administrator profiles by the way.

So does anybody know how to fix my profile so I can burn a dvd and a cd again?

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Just sharing.
by R. Proffitt Forum moderator / September 18, 2005 12:58 AM PDT

The usual fix is to create a new profile and then move to your new profile.

Profile 'repair' seems to not be detailed by Microsoft.


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Moving Files To New Profile
by Daviddude / September 18, 2005 2:29 AM PDT
In reply to: Just sharing.

Thanks for your reply, can you tell me how would I get all my favorites? Just copy them to the new profile favorites folder?


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Never mind previous post "Moving Files To New Profile"
by Daviddude / September 18, 2005 2:35 AM PDT

I searched the microsoft knowledge base and found an article on how to copy data from a corrupted user profile to a new profile.

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by will4vols / September 18, 2005 9:46 AM PDT

iTunes 5.0 is messed up. Apple is trying to get a patch out early next week.

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Re Itunes
by Daviddude / September 18, 2005 9:50 AM PDT
In reply to: Re:

Thanks for the 411.

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New Itunes 5.01
by Daviddude / October 1, 2005 12:54 AM PDT
In reply to: Re:

Hi, Do you know if it is any better than 5.0? I am afraid to install it considering what happened with the 5.0

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Another issue is...
by R. Proffitt Forum moderator / October 1, 2005 1:00 AM PDT
In reply to: New Itunes 5.01

New bugs for old. I can see why people hesitate but I've learned that if one version is failing it's time to uninstall it and move to the latest.

If you've been following the other pleas for help with iTunes you will also uninstall Quicktime and update that.


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Another Issue...
by Daviddude / October 1, 2005 1:27 AM PDT
In reply to: Another issue is...

Hi, thanks for the reply. Maybe I should just stay with the working 5.0 - it was unbelieveable all the stuff I went through to get Itunes and Quicktime to work on my machine again. When I finally could get the original cd provided Itunes and Quicktime to install and work, I had to install 5.0 again (cause the previous version wouldn't see my music database) then I had to create a new Windows XP user profile to fix the burning problem.
Maybe it is best to stay with the current version until say Itunes 6.0 ?? LOL


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Always good advice.
by R. Proffitt Forum moderator / October 1, 2005 2:41 AM PDT
In reply to: Another Issue...

"Don't fix it unless broken."

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(NT) (NT) Smile...LOL....Very True and Sage Advice
by Daviddude / October 1, 2005 3:15 AM PDT
In reply to: Always good advice.
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Wait a sec.
by R. Proffitt Forum moderator / October 1, 2005 3:21 AM PDT

You just wrote it worked. Now it doesn't?

-> What I would do is uninstall quicktime and itunes and install the latest. I would use the latest versions.

I don't have issues with doing this on my machine since I have backup.


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yes it works b ut to get it to work was havoc
by Daviddude / October 1, 2005 4:43 AM PDT
In reply to: Wait a sec.

when I first installed itunes 5.0, I realized a week later that I couldn't burn cd's or dvd's, and yes Itunes was the only new thing I had recently put on my computer. I tried system restore and that took me back to the previous version of Itunes, but it wouldn't work and I still couldn't burn. I undid the systed restore, and it went back to 5.0 but it wouldn't work and I still couldn't burn discs. Then I uninstalled itunes and the uninstall would error out that files were missing to complete the uninstall and the same thing happened with quicktime. I tried to re-install different versions of Itunes and none of them would work because the programs were already installed it would say. I tried several restore points and nothing would fix the problems. I even tried to reinstall the windows xp to fix the burner with the dvd that came with the computer when I bought it. Then I figured what the heck, and deleted the Itunes and Quicktime folders in my programs directory and finally I was then able to install the itunes and quicktime that came with my ipod. Horray I am getting somewhere now! I had to go back to Itunes 5.0 because cd provided Itunes wouldn't recognize the 5.0 database. About the same time, I realized that another user profile on my computer could burn discs. So I am back to Itunes 5.0 now; I created a new user profile for me to use and all works.

Phew ! I know this is a long posting, but it was all that I went through because of Itunes 5.0 being a bad program. When the battery dies in my Ipod - I seriously doubt that I will pay the $99.00 to get the battery replaced. I will more than likely go out and buy a windows based mp3 player.

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No one I know pays 99 bicks.
by R. Proffitt Forum moderator / October 1, 2005 5:01 AM PDT

They get the do it yourself kit for 1/2 that. Frankly I've only seen 2 die so it must be a bit of hype.


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Ipod Batteries
by Daviddude / October 1, 2005 5:51 AM PDT

My boss' daughter's died last month and it was still under warranty - I hope if mine dies it will be under warranty - I didn't know that there was a do it yourself battery thing for it...where would I see that online? I checked apple and all I saw was the $99.00 battery program thing.

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A google.
by R. Proffitt Forum moderator / October 1, 2005 7:24 AM PDT
In reply to: Ipod Batteries
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Ipod Battery Replacement
by Daviddude / October 1, 2005 7:32 AM PDT
In reply to: A google.

Thanks - saved the link for future reference if it ever comes up...

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