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General discussion

Please help. I think I ruined my new laptop.

Aug 16, 2005 8:29AM PDT

On Friday, I purchased an Acer Aspire Notebook PC (AS3003LCI) with integrated 802.11 g/b wireless. I also purchased a D-Link 802.11 g Wireless Router (DI-524). I used these to try to set up a network with my two year old desktop computer which is a Dell Dimension 8250 Series. Both have Windows XP Home Edition. After many hours of trying to set up the network and not being able to access the internet on either computer, my husband and I were finally able to access our AOL account on the desktop, but not on the laptop. I could access the internet on the laptop using the internet Explorer icon already installed, but I could not access our AOL account. I am new to networking, so I thought that after we had connected the router, I would be able to access on my laptop whatever was on my desktop computer. Please go easy on me, I am a novice. We then watched a video on home networking on AOL and the speaker stated that we needed a notebook adapter card. So, on Sunday, I went out and bought a D-Link 802.11 g Wireless Notebook Adapter (DWL-G630) and installed it on my laptop. I am still not able to access AOL or my printer or anything else on the desktop computer. Also, I don't think that the notebook adapter card fully installed, because the computer asked something about putting in an ethernet cable which I don't think I should need on a laptop with wireless already included. This could have been because, unbeknownst to me, my husband had installed the software from the router onto the laptop while I was gone. I tried to uninstall the router software and remove the notebook adapter hardware from the laptop, but the adapter hardware is still showing up.

I know this is lengthy, but please bear with me. My questions are 1)Should he have installed the router software on the laptop? 2) Did we need the notebook adapter card? 3)Did I ruin my laptop by installing the router software on the laptop and the network adapter card or better stated, I guess, did this affect the wireless capability of the laptop? 4) Should I use the recovery CDs from my laptop to restore it to its original state? 4) How can I make this work? I have read everything that I can find. We don't have a clue what we are doing. Please help. I am at my wits end. Any help will be appreciated. Thank you in advance!

Discussion is locked

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A lot to look at,
Aug 16, 2005 8:54AM PDT

but will take one thing at a time:

1) Should he have installed the router software on the laptop?

No need to install any software for the router on any PC. You access the routers setup program by typing 192.168.0.1 in Internet Explorers address bar.

2) Did we need the notebook adapter card?

Probably not, since you already have a WiFi enabled laptop. I would remove it from the laptop and try to get the integrated wifi adapter working.


3) Did I ruin my laptop by installing the router software on the laptop and the network adapter card or better stated, I guess, did this affect the wireless capability of the laptop?


No. You just have to put the settings right for it to work.


4) Should I use the recovery CDs from my laptop to restore it to its original state?


I wouldn't yet. I feel your settings need to made right, your OS is not to blame.

4) How can I make this work? I have read everything that I can find. We don't have a clue what we are doing.


This is your most telling statement.


What I do:

1) Set workgroup names the same on both PCs, (Right click My Computer/Properties/Computer Name tab.

2) DSL, Cable or Dialup....you did not say, it makes a difference.

3) IP and DNS addressing should be set to auto.

4) AOL is proprietary software which needs to be loaded on your PC in order for it to work. You can access your account by going to AOL.com, and entering user name and passwords.

After you address these points, we can further discuss file and printer sharing.

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Thank you for your help!
Aug 16, 2005 3:00PM PDT

I posted before I left work and just now had a chance to check for replies. In your reply, you mentioned that it makes a difference whether we have DSL, cable or dial up. We have DSL - AOL Broadband. I will check again tomorrow to see if you have posted any additional instructions regarding DSL. Due to the lateness of the hour, I will try all of your suggestions tomorrow evening. I will let you know how everything goes. I really appreciate your reply and all of your help! Thank you, thank you, thank you!

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Re: Please help
Aug 16, 2005 9:50AM PDT

When you say your AOL account, do you mean broadband or dialup? If dialup, I'm not sure if you can share your connection with a router.

If broadband, you can share this. Plug the ethernet cable from the cable modem into the main feed on the router. Plug an ethernet connection from one of the ports in your router into the PC (if your dell doesn't have an ethernet plug you'll need to buy an network card). Install the router software on your desktop. It'll ask you to input a SSID name or you can go with the default you'll just need to remember the SSID name. If your laptop already has WiFi built in you don't need the Wireless adapter. On the laptop click on start - settings - network connections. You should see two entries under the LAN or High Speed Internet 1) Local Area Connection and 2) Wireless Network. Right mouse click on Wireless then select View Available Wireless Networks. You should see the SSID name of your network in the list. Click on this and then say connect. Then you can surf the net.

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Thank you for your help!
Aug 16, 2005 3:04PM PDT

We have DSL. I will try your suggestions and let you know what happens. I really appreciate all of the help I have received here. Thank you so much!

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I went through this a couple of months ago.
Aug 16, 2005 9:59AM PDT

I worked with the router manufacturer's tech support and my ISP tech support and had everything going smoothly after a few phone calls.

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Thank you!
Aug 16, 2005 3:10PM PDT

We talked with both the D-Link support people and AOL tech support, but none of the people that we spoke with were able to explain things to me like the previous posters here. I think it's hit or miss when you talk with tech support - sometimes you get great help and sometimes you don't. I'm glad you are up and running smoothly. Thanks for your reply!

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You might want to recruit help...
Aug 19, 2005 3:54AM PDT

I would recommend hiring a computer professional to install it. Pro's can finish this install in less than an hour most of the time. Plus it will be done correctly. You spent good money on your equipment why wouldn't you spend a few extra dollars to make sure it is installed properly. Talk to your IT person at work and throw her a bone.

Setting up wireless security settings can be tricky. This alone is reason enough to have your network setup by a pro. They can make sure it is setup with the proper security measures. You don't want your next-door neighbor's kids poking around your unsecure network.

My 2 cents.

Edward Fox