First, it would help if we knew more about your computer... Operating system? Make and model? Etc.
In the meantime, on a separate, "clean" computer, please visit the website below, review the instructions, and create Avira's Rescue Disc which you'll use to boot from and run scans BEFORE Windows loads.
http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163
After you allow the Rescue CD to clean what it can, use the instructions below to run some other clean up tools... It might be best to download the tools on a separate clean computer as well.
If you can download the tools listed below on the problem computer, great, but you may need to use a separate, clean computer, download the tools, copy them to a DIFFERENT flash drive or CD, then transfer them to the infected computer.
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Once that's done, then restart the computer into "Safe Mode with Networking" and use the instructions below. If you can't start in Safe Mode, then run all the tools while in "normal" Windows first, then run them in Safe Mode afterward.:
After downloading or transferring it to the problem machine, run the
following tool to help allow the removal programs below to run.
(courtesy of Grinler at BleepingComputer.com)There are 3 different
versions. If one of them won't run then try to run the other one. Be
patient.... as a black window should open, then close after finding all
the background programs.Vista and Win7 users need to right click and choose Run as AdminYou only need to get one of them to run, not all of them.
Rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.exe
Rkill.com
http://download.bleepingcomputer.com/grinler/rkill.com
Rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.scr
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IMMEDIATELY after running the "Rkill" tool above, run/install the Malwarebytes and
SuperAntispyware installer and update files from the links below which
you've also copied to a CD or flash drive, and transfered to the problem
machine. Do NOT restart the computer after running Rkill.Once
downloaded and before transferring Malwarebytes and SuperAntispyware to
the problem machine, rename the program installer "mbam-setup.exe" file
to something else like "Gogetum.exe", then copy the installer file and
the update file to a CD or flash drive.. Transfer the file to the
problem machine, then install the "Gogetum.exe" file, then run the
update to get the program current.. After that, run a full system scan
and delete anything it finds.
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
http://www.besttechie.net/tools/mbam-setup.exe
Next, install and run a full system scan with the SuperAntispyware program
and the manual updater from the links below. As before, you may need to
rename the installer file to get the program to install.:
SuperAntispyware
http://www.superantispyware.com/SuperAntispyware
Manual Update
rhttp://www.superantispyware.com/definitions.html
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And after that, if everything's fine by you can't connect to the internet,
then follow the procedures below to check your network "proxy" settings
again.Open Internet Explorer and go to Tools-Internet
Options-Connection Tab. Click on the LAN settings button. IF there is a
check mark next to "Use a proxy server for your LAN", uncheck it. Click
OK. Then OK, again.
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Hope this helps.
Grif
Last night I got home and tried to use my computer and apparently my son got some kind of virus on it. It was some program called Security Shield was popping up acting like it was a program..
anyway, i rebooted to safe mode and was about to do malware bytes, etc that I have installed and we had to leave for my sons baseball game. Got home and now its just a complete black screen with a cursor.
I have tried rebooting normal, safe mode, etc and nothing works. Black screen with cursor even in safe mode.
I then f8 and choose the option to repair my computer and gives option to fix computer, restore, etc.. i did the fix my computer option and it didnt do anything, still black screen. I then do a system restore and tried restoring it to all 4 different restore point options it gives me and everytime it will not finish the restore and gives me the error 0x800700b7
i cannot find my windows discs or anything. Anyone have any advice/tips on how to get this thing started back up??

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