Question

Please Help? Black screen.

Okay, so this morning I went to turn on my computer like normal, but after it went past the "Dell inspirom 8600" loading screen it went to a black screen with a little blinking cursor in the top left hand corner. I've tried clicking the spacebar and such, but after I do it a certain amount of times it'll beep. Please help me ): I know next to nothing about computers, but my computer is a Dell Inspiron 8600 model no. PP02X

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Answer
Blinking cursor

If the puter is still under warranty I would call Tech support and have
them walk you thru their diagnostics. The blinking cursor indicates that
a program was not loaded into memory to run. There can be many causes
behind this. When you press the power button on your puter, it will go
thru a POST (power on self test) and if a problem is found you should
get a series of beeps telling you what it found. I looked up the numbers
you gave and it reference a laptop. Its a flip of a coin if your laptop
will have BIOS beep codes. With some brand name puters the beeps have
been left out of the POST procedure. I will link you a page that defines
Dell beep code results just in case.

http://support.dell.com/support/edocs/systems/dzer/beep.htm

If you get to the blinking cursor with out hearing beeps is no guaranty
that POST did not find a problem, could be that Dell does not use beep
codes on laptops. Main reason for that is only 3 things a user can
replace without having to tear the system completely apart. They are
ram, hard drive, and battery.
The beeps you hear when pressing the keys is caused by the puter not knowing what to do with the keystrokes.

To list some of the things that could cause this

BIOS is looking at a different device for OS and not hard drive
hard drive has lost OS

hard drive has failed


One thing you might try is to get a bootable CD or DVD and see if the
puter will boot from them. Most will boot from a second device if the
first one does not show up. If your puter came with a windows install CD
or DVD that would a good thing to try. It might be called a restore CD
or DVD.

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Answer
Will It Start In Safe Mode?
How To Start In 'Safe Mode'

If the computer will start in Safe Mode and you're using Windows XP on the computer, then try using System Restore from Safe Mode.. Once in Safe Mode, click on Start-Accessories-System Tools-System Restore. When the System Restore window loads, select "Restore my computer to an earlier time", click on "Next", and at the next "Calendar" page, select a bold date which is previous to the problem.. Follow the prompts to restart the computer and go back to a time when things were good.

Hope this helps.

Grif

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