Windows Legacy OS forum

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Please help a puzzled Scot.

by banjax / February 5, 2006 9:47 AM PST

Hi, I've a problem with XP home edition running on my AMD 64 3000 with 512MB ram. For the last few months the "My Pictures" folder on my pc shuts down or freezes unexpectedly, causing me to lose my work. It usually happens when I'm trying to save a picture or burrow deep into a folder. It seems to have got worse recently, shutting down "windows explorer" or, "my computer" when I try to open a file. The same thing can happen with word files, although less frequently when I'm trying to save them. It has happened when I've tried to paste a jpeg into a word document. Invariably the application I want to use will also close. I have picture folders set to show thumbnails.

I have Norton 2005, Ad-aware, Spybot and Microsoft Anti-spyware installed and up to date and regularly run them all but to no avail.

Any help would be gratefully received. Thank you.

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A known bug.
by R. Proffitt Forum moderator / February 5, 2006 10:35 AM PST

" I have picture folders set to show thumbnails. "

Microsoft's picture rendering is not "robust." When it encounters an oddly encoded picture, the machine may close programs or even reboot in protest. A workaround is to turn off previews and thumbnails.

If there is time I track down the jpeg that causes this (or picture) and then re-encode with IRFANVIEW so I can turn thumbnails back on.

Microsoft seems to not be fixing this one.


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Thanks for the advice, I thought I was the only one.
by banjax / February 5, 2006 12:13 PM PST
In reply to: A known bug.

I couldn't even get to some of the picture folders to change the view settings. Do you know if I can alter all picture containing folders to show icons or tiles simultaneously without having to open each individual folder?

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re what I said in the previous reply.
by banjax / February 5, 2006 12:33 PM PST
In reply to: A known bug.

I worked out how to apply the view changes to all sub folders however, explorer encountered a problem and closed. At least it was much faster to close than in previous times. What confuses me most about this is that most of my photos were taken on the same camera and ( a Nikon coolpix 5200) and transfered in via Nikon's own programme but not all pictures behave the same.

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I can repeat the issue here with my HP 812 camera.
by R. Proffitt Forum moderator / February 5, 2006 12:49 PM PST

It can take a video in .MOV format. If I drop that on a machine without HP's "drivers" then the machine can cause grief when you use EXPLORER to the point it might reboot. Installing HP's driver CD cures it but it's a fine example of the issue.

I'd use IRFANVIEW to review that directory.


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by banjax / February 6, 2006 6:25 PM PST

Can you tell me if IRFANVIEW replaces Explorer and Picasa or does it just tidy up individual files?

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Irfanview crashes too
by banjax / February 6, 2006 9:09 PM PST

I tried downloading and installing Irfanview and managed to open some pictures via "Irfanview Thumbnails" however, when I tried to open a file known to cause problems, it crashed. Attempting to open the file via "Irfanview" closed it down immediately.

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How I handle that one.
by R. Proffitt Forum moderator / February 6, 2006 11:23 PM PST
In reply to: Irfanview crashes too

I use a file browser that does not render the images. Now that I know the directory with the image/file that explorer (and irfanview) fails on, I use GYULA'S NAVIGATOR ( to move 1/2 the files into another directory.

Now I retest to see which directory crashes explorer.

I repeat the halving until I find the file the gives Explorer trouble.


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Slight improvement.......
by banjax / February 7, 2006 7:49 PM PST
In reply to: How I handle that one.

I downloaded and installed Guyula, managed to open one of the offending picture files, worked on it in photoshop, tried to save it but photoshop shut itself down losing all of my work. The same thing happened with MS Photopaint. Should I just give up with these files?

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by Papa Echo / February 5, 2006 10:52 AM PST

...creating your own folder to store the picures, and sub-folders for organizing them, instead of the default ''My Pictures'' folder wherein Windows may try to ''manipulate'' the pictures.

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Thank you
by banjax / February 5, 2006 12:35 PM PST
In reply to: Try...

I will try your suggestion asap.

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(NT) (NT) Have you tried Picasa?
by phantazy / February 5, 2006 10:54 PM PST
In reply to: Thank you
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Yes I use Picasa
by banjax / February 6, 2006 5:59 AM PST

It works better and for longer than explorer but it too sometimes crashes. I've found that I can open files using Picasa but the problems seem to arise when it comes to saving the files from whichever editor I try.

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My Experience
by phantazy / February 6, 2006 6:05 AM PST
In reply to: Yes I use Picasa

Using WinDVD Intervideo 4 watching a movie my system crashed repeatedly on 512 PC2700 2.5 cl ram. I added a further 512Mb and no problem with same movie. Perhaps . . ?

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Worth considering.
by banjax / February 6, 2006 6:22 PM PST
In reply to: My Experience

Yes, perhaps you're right. However,since new my system has been a bit strange, although I have 512MB installed several utilities including "system information" and "Crucial's memory checker" suggest I only have 256MB. "System properties" and Everest say I have 512MB.

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