If that doesn't help backup you files and go back to factory settings.
We got a Dell Inspriron one 2310 desktop running window 7 home premium operating system.
When we open google chrome or microsoft outlook 2010 program the windows start flashing on and off sometimes and the pointer on the screen starts moving around by itself.
What is wrong with our computer? I have Rkill and our anti virus on our computer and Spybot on our computer and I cannot pick up any malware? Should I reinstall our operating system on the computer again?
What could possibly be causing our computer to behave like it is?
1. How to restore an image depends on how you made it. The procedure for an image made with Clonezilla is quite different from the procedure for an image you made with Acronis. You forgot to tell.
2. It doesn't make sense to format before restoring the image. That effectively returns the PC to the exact condition it was in when you made the image. So it's kind of automatic unformatting.
3. Did you make an image of the whole hard disk, of just of the c:-drive?
4. What's the purpose of the whole operation?
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