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Please help

by TJT / November 4, 2004 10:46 PM PST

My PC keeps restarting itself, without my having touched anything. Are there any common causes for this? My OS is Windows ME. Any help (pref in laymens terms) would be much appreciated.

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Re: Please help
by Miss Tish / November 4, 2004 10:57 PM PST
In reply to: Please help

That happened to me last year and the cause was a virus...

Do you have any anti-virus software on your computer, have you crossed this possibility off the list?

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Re: Please help
by syoumans / November 4, 2004 11:30 PM PST
In reply to: Re: Please help

Get the free AVG antivirus software, do a google search for AVG and click on the free edition. AVG works great. Also, you might want to check in your BIOS to make sure you don't have it set in the power options to wake on lan.

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Re: Please help
by TJT / November 5, 2004 1:09 AM PST
In reply to: Re: Please help

I wouldn't know how to check in my BIOS - I even had to look up what the acronym was.

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Re: Please help
by drob / November 5, 2004 2:02 AM PST
In reply to: Please help

sometimes your system might overheat thus causing a system shutdown. Have you added new hardware or drives recenly? If so you might have exceded the power capasity for your system.

The obvious place to start troubleshooting this problem is the power source. Check to make sure all plugs are pluged in all the way by disconnecting then reconnecting all plugs.

I have seen at least one computer that had blown capacistors on the mother board...look for buldges on the ends of those little barrel things on you motherboard. Durring this VISUAL inspection do not touch anything before you ground yourself by touching the computer frame.

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Re: Please help
by TJT / November 5, 2004 2:14 AM PST
In reply to: Re: Please help

Drob,

I haven't added anything recently. I checked and the plugs are all in ok. The pc is about four years old - is there anything that maybe i should get replaced because it's too old?

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Re: Please help
by drob / November 5, 2004 9:13 AM PST
In reply to: Re: Please help

maybe the power supply. did you ever run a current virus scanner. I like the AVG program also.

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Re: Please help
by TJT / November 5, 2004 2:08 AM PST
In reply to: Please help

Ok, I've just spent about an hour looking for reason's why this might be happening so I'd like to clarify some stuff. I have pc-cillin V11.40 which I keep updated, also have spyblaster (up to date) and spybot search and destroy. I checked my power settings - it's not set to go on standby, turn off my hard drive or monitor off and nothing is checked in Hibernate. I looked in the Device Manager and there are no red or yellow circles with exclamation marks in them. I also keep my OS up to date. When my pc reboots I get no error messages - just scan disk running a standard check then Windows loads and I usually have to restore my active desktop. It happens randomly - sometimes going for days just fine and other days it does it two or three times - sometimes not long after I turn it on. I have noticed that it's more likely to happen when I have a cd in one of my drives, though it has happened one or twice when no cd's are loaded. Any more idea's?

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Power Supply
by billzhills / November 5, 2004 2:13 AM PST
In reply to: Re: Please help
Happy
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Please do tell!
by Ray Harinec / November 5, 2004 2:17 AM PST
In reply to: Re: Please help

The Operating System, the type of computer, CPU tytpe and speed.

First guess after reading your latest would agree that a flaky power supply could be a likely cause. Over temp could be a cause. More likely if amn Intel CPU because they have the protection system built in.

Make sure that your afans all work and are clean of dust bunnies.

Of course do the litany of scans posted in the Robert Proffitt thread in the virus forum. Can't always rely on the updated AV software because some viri disable it from seeing theirs.

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Re: Please do tell!
by TJT / November 5, 2004 2:33 AM PST
In reply to: Please do tell!

My OS is Windows ME and it has a Pentium 4 processor.

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The P4 has builtin thermal
by Ray Harinec / November 5, 2004 2:53 AM PST
In reply to: Re: Please do tell!

protection, will shut down if too hot, so temperature problem is possible, but Power Supply is first choice to try when system reboots rather than shuts down..

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