Computer Help forum

General discussion

Please help

When i start up my (brand new) pc i get a black screen that says bla bla bla, warning, system boot fail. your last system boot fail or post interrupted please enter setup to load default AND reboot again.
so, i enter setup, press setup defaults, save, restart machine
now, machine restarts, and goes to a blue screen that says, setup is being restarted (i was previously trying to reinstall windows xp)
after the blue screen, it goes black and then restarts itself, then to the blue screen again, then black, then restart.
i have tried almost everything, trying to get this thing to work again, i am starting to think there is something seriously wrong with it.
any help or suggestions would be greatly appreciated
please email me or post your replies on this board

Discussion is locked
You are posting a reply to: Please help
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Please help
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Wipe the drive clean...

In reply to: Please help

I'm not sure why you needed to reinstall Windows on a brand new computer, but regardless the installation process as encountered a glitch and is unable to complete. Since your goal is to simply start over I would download DBAN and use it to wipe the drive clean, an then use the recovery system to reinstall Windows. DBAN wll wipe everything off the drive, including the files from the previous failed installation, so you can start completely fresh.

Hope this helps,

Collapse -
Reload required

In reply to: Please help

You will indeed need to restore the computer. You must do a destructive restore if it has a recovery partition or if you just have a windows disc you will need to run that and delete the existing partition and then do a normal(non quick) format and install of your OS. If you get a blue screen again within a few days I'd say you have a bad hard drive then. You can also download tools to diagnose the hardware such as the ultima boot disc which is a free download.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.