Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

PLEASE HELP!

Mar 7, 2004 4:50AM PST

I have tried a couple of timeS to post my problem onto these forum boards but I am still having severe problems.

The problem that I have is concerning my CD drives. I have a Packard Bell computer and the first drive came with the computer and is a Goldstar CD-Rom-CRD-8240B and the second I installed a couple of years ago and is a Toshiba DVD-Rom SD-R1002. The problem is that neither of these drives seem to be reading any of the files on the CD's that I place into them. All that occurs when I click onto 'my computer' is that it shows that there are no documents when there clearly are.


What I have done so far is firstly to clean the drives with a multimedia laser lens cleaner. Then I installed new drivers generic atapi divers from them by using drivers-guide.com. This caused me more problems as the letter drives that it installed to were not the same as
the CD letter drives and therefore it caused a conflict so I delted these generic drivers.

I even deleted the drives from from the settings device manager in the hope that the computer would recognise them on re-booting and ask whether I wanted to install them but this wasn't the case and for some reason but they were still there on rebooting. When I looked in the settings device manager again it showed them as still being there.

Presently I have only the two letter drives of 'f' and 'g' on the computer.

Someone has suggested that I check the settings in safe mode, the problem is that I cannot access this mode for some reason. I have tried a number of times to hold down and press F8 and have also tried the CTRL key but to no avail.

On another note when I go into DOS the screen message always states :

>LH C:\windows\command\mscdex.exe /d:mscd000/l:f

Device Drivers Not Found:'MSCD000'

No Valid CDROM device drivers selected

Can anyone help me please?

Any real and useful help would be very much appreciated.

Thanks.

Discussion is locked

- Collapse -
Re:PLEASE HELP! MY TOPIC!
Mar 7, 2004 5:35AM PST

I've posted an answer in another forum, but look at your title. Imagine if the forum filled with such requests. Why would one open and read your post?

In short, try to take time to craft a subject title with something about your issue so a person will see the title and think "I know about that."

"Help me" and similar titles lack information.

Best of luck with your issues.

Bob

- Collapse -
Re:PLEASE HELP!
Mar 7, 2004 11:45AM PST

If you're wondering why none have posted, it's because you haven't posted your computer specs.
What model # Packard Bell?
Operating Software?
Type of Processor and processor speed?
Amount and type of memory?
Virus Programs?
Firewalls?
Media Player?
The more information you can give, the better.
Help the forum help you.
You should re-post (CD Rom Problem)

- Collapse -
Re:PLEASE HELP!
Mar 7, 2004 12:44PM PST

you cld do the following...

1. check ur cables, chk the jumper settings, chk if the drives have been disabled in the BIOS.

2. get a friend's CD-rom drive and connect it to your machine and chk if ur cables and power is fine.

3. chk to see if your cd disc works on another pc.

if all else fails buy a DVD+-RW drive, costs about $100 anyways Wink