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General discussion

PLEASE HELP!!!

Feb 18, 2004 11:44PM PST

The problem that I have is concerning my CD drives. I have a Packard
Bell computer and the first drive came with the computer and is a
Goldstar CD-Rom-CRD-8240B and the second I installed a couple of years
ago and is a Toshiba DVD-Rom SD-R1002. The problem is that neither of
these drives seem to be reading any of the CD's that I place into
them.
What I have done so far is firstly to install new drivers from them by
using drivers-guide.com. I even deleted the drives from from the
settings device manager in the hope that the computer would recognise
them on re-booting and ask whether I wanted to install them but this
wasn't the case. When I looked in the settings device manager again it
showed them as still being there.

The Goldstar CD drive does not seem to be showing as being read. There
also appear to be 4 letter drives d,e,f&g when there are only two.
When the Toshiba drive is attempting to be read whether in 'my
computer' or internet explorer etc it just hangs.

Someone may suggest that I should reinstall them from the Windows CD's
that I have. The problem is that since this is a Packard Bell
computer, this would reformat the hard drive. I have far, far, far too
much stuff on there to do this.

Any help would be very much appreciated.

Thanks.

Discussion is locked

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2 years and that's about right.
Feb 19, 2004 12:11AM PST

The vendors are producing short lived drives that have people just like you spending days, months trying drivers, reloading the OS and more.

Shortcircuit your time loss and try a new drive.

Bob

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Re:PLEASE HELP!!!
Feb 19, 2004 2:32AM PST

1. Packard Bell computer

Please note that just above the text editor (where you enter a question on the forum) if you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

2. The problem is that neither of these drives seem to be reading any of the CD's that I place into them.

No error?

3. I even deleted the drives from from the settings device manager in the hope that the computer would recognise them on re-booting and ask whether I wanted to install them but this wasn't the case.

Was this done using Safe Mode and if not, then do it, and how many were/is listed?

4. The Goldstar CD drive does not seem to be showing as being read.

I don't understand the "does not seem to be showing as being read"? Do you mean when the system boots?

Note: If devices are recognized as attached peripherals they will be listed as resident on the "System Configuration Summary" (BIOS Startup Screen) at boot. Press the Pause key as soon as you see this screen start displaying so it can be stopped and read (sometimes you may have to press Esc just before if you're a little slow and it goes past or the thumbs get in the way). Press any other key to continue. If the CMOS/BIOS does not recognize and display peripheral information on this screen, Windows certainly will not.