Note the Monday post about some server/php/??? being hacked.
At least they seem alive, but you'll have to pursue your issue on that URL.
I have downloaded the planetside 30-day trial from www.download.com and after an 13 hour download i instal the game and i need an account key. But i didn't get any account key and i have heard from others who downloaded it from download.com that they didn't get one either. How am i suppose to get it???
THX GRTZ Pluven