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PITA Ray Harinec's back.

Friend has new laptop with Vista. Bought for her by her Husband at Best Buy. Husband knows zero about computers.

Mother cannot install programs even though her user account shows as administrator.

Does Vista have a hidden Administrator account as XP does? Does one get into it via F8/safe mode?

When buying from best buy, who installs Vista and who gets to install the hidden adminstrator account? Who would establish whether a password is used in the hidden admin account and then if one exists, who gets to know it.

The buyer of the computer lives in a different location than the user.

Trying to load drivers for her HP multi purpose printer from her XP system which exists no more.

I did alert her that her CD was for XP and she may have to go to HP site to get Vista drivers.

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Check into...

In reply to: PITA Ray Harinec's back.

Vista UAC maybe enabled or should be by default. If that "pops-up" then click yes and proceed to load pgms. It will pop-up everytime a new pgm. gets loaded. Also, is there a log-on when booting up? If so, see under the user accts., just how many accts, there are. The primary user should have admin. privileges but not knowing what's present can be tiresome. Otherwise, give full admin. privilege to that user and verify. If you like for better ease of use if the user is XP savvy, is to use the "classic view" that makes past XP users more comfortable. Click under the desktop taskbar for those options.

tada -----Willy Happy

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Ray, Try Turning Off UAC-User Account Control..

In reply to: PITA Ray Harinec's back.

For most UAC is a PITA..

Open the Control Panel (Classic Style), then double click on "User Accounts", then in the "Turn User Account Control (UAC) on or off", UNCHECK the box for "User Account Control". Reboot the computer.

Once that's done, Vista may warn you of the lack of security by throwing a red or yellow warning shield in the lower right corner/system tray. You can disable that as well by opening Control Panel, then the "Security Center" icon, then select the "Don't Notify me and don't display the icon" option.

The hidden admin account is a little different in Vista.. It's basically NOT available unless you know how to make it so.. If you really think it's necessary, try the steps below:

Click on Start-Run, then type: cmd then press ?Enter? At the command prompt, type: Net user administrator /active:yes
Press the ?Enter? key..
An unpassworded Administrator account will now show up on the Welcome screen.

To disable it: Open the command window again, and type: Net user administrator /active:no
Press the ?Enter? key.

Yes, accessing Safe Mode is the same.. Use F8, once per second, at start up.

Generally, when you buy a computer from Best Buy, it's preinstalled by the brand name, say Compaq, etc.

Hope this helps.


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In reply to: PITA Ray Harinec's back.

Turning off UAC did the trick. Of course she needs the Vista Drivers, which I downloaded and burned to a CD. Now must get the CD to her.

These CNET forums and the people providing the help are simply great.

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Vista install programs, another method

In reply to: PITA Ray Harinec's back.

Right click the install/set-up file,
left click "Run as Administrator".


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