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Question

Pioneer VSX 930 and Samsung TV

Apr 5, 2016 11:04AM PDT

All, I am looking desperately to you for any advice on this issue, as it hurts my head for few weeks now Sad

I have a Pioneer receiver VSX-930 to which I connected my PC and my Samsung UE40F5500AW Smart TV.
I also connected my smartphone via WiFi.

Everything works fine, with the exception of TV sound to the receiver speakers.
The configuration is the following:
- 5.1 sound system connected to the receiver
- PC connected to the receiver via HDMI cable in the DVD port of the receiver
- TV connected to the receiver via HDMI cable in the Main 1 HDMI Out port of the receiver.

The ARC function is ON in the receiver Menu, and the Anynet ON in TV menu. The TV speakers are set to "Receiver". The receiver turns on/off when the TV does, and the TV volume is controlled via the receiver remote.
Problem is that the TV sound does not go to the receiver 5.1 speakers.
The PC picture goes on TV and sound goes on the receiver speakers.
I tried all 3 HDMI ports on the TV, with 3 different HDMI cables, plugin/out TV and receiver, power on/off, etc.

Any ideas why this is happening?

Thanks,
George

Discussion is locked

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Clarification Request
Again. ARC may or may not work.
Apr 5, 2016 11:41AM PDT

This is all over the web along with other issues.

1. Samsung TVs usually reserve HDMI Port 2 for ARC. Check your TV's manual and use the right port.
2. AGAIN and let's not repeat this over and over, ARC is not a sure thing. If you feel it should work, pack and return products that don't work. It's been beat to no end and let's not repeat this.
3. OK, there are issues about 5.1 from most TVs if the source is HDMI. This is downright confusign at first so I'll stop here and write that 99.99% of the time when you play some DVD or BR, and you use ARC, you can bet you wont' get 5.1.

4. That's a lot to process in items 1 to 3.

5. Now when I get through all that I then hook up the optical link from TV to receiver. This will get me 5.1 for OTA and APPS. For other sources I must play them THROUGH THE RECEIVER.

As to why, it's an industry screw up. They are trying so hard to protect content that we end up with half baked systems.

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Answer
ARC
Apr 6, 2016 11:25AM PDT

Better to turn off the ARC, it usually doesn't work between different manufacturers. Also, the audio, from the PC, has to be routed separate from the video (HDMI) or directed through the PC to route the audio through the HMDI port. (not an option on all machines) I use the AV unit for audio only, it doesn't work very well as the HDMI source for the TV. The TV provides audio via an optical port to the AV unit. All devices of a video media are directed to the TV so no lip sync needs adjustment. Games and DVR go direct to the TV. Other audio sources are analog and input to the AV unit.

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ARC "solved", remote in issue
Apr 7, 2016 10:06PM PDT

Thank you both for your replies. Really helped in understanding that technology is still far from being perfect. Happy

I ended up buying an Optical Audio cable, so now the sound from the TV goes into the receiver with no problems (CEC is turned on in TV menu, and TV volume set to 0).

The problem I have now is with the receiver's remote - I set it up to control also the TV (code 0646) and it works just fine - power on button switches on both devices, TV input button changes the source on the TV, so that I can switch to PC, volume and CH+/CH- works as well.
All nice and good until the morning, when the receiver remote seems to forget the TV code, and only knows how to switch on, while the other commands are not known anymore.

Any idea on this?

Thanks a million!

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First thought. Put new batteries in the remote.
Apr 8, 2016 9:17AM PDT

Second thought, could be a product defect. Call it in and ask what to do about it. Their response would lead what I do next (return or let them fix it.)

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Yes- try a Logitech Harmony universal remote
Apr 8, 2016 10:55AM PDT

This usually does the trick, but does require testing.

FWIW, buying it from Amazon lets you enjoy a no hassle return policy and low price. No need for their most expensive Harmony models either.

cheers