Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Picuture package v1.5

Aug 13, 2005 3:32PM PDT

I just bought the camcorder came with picture package 1.5.
I tried to install on two of my computers using XP SP2. It did not let me installed I ask tech support but they could not help me. I then pulled out one of my laptop using window XP SP1. It loaded OK. I called back to tech support and they told me they this software is compatible with SP2.
Any one of you have this problem? How to fix it? Please let me know.
Thanks.

Chum Tran

Discussion is locked

- Collapse -
Just sharing.
Aug 14, 2005 12:41AM PDT

It does install on a low-milage install of Windows XP. However spyware damage, firewalls and more can cause the package to fail to install. There is no do-this cure and support is something you pay for.

I found the package to be fairly useless and now use tools like WINDV (free) and Ulead's (ulead.com has demos) without much ado.

Again, this is a classic the razor is free but blades will cost.

Have fun,

Bob

- Collapse -
how to install
Sep 2, 2005 5:31AM PDT

If you have sp2 as addon service pack cd , uninstall it , install the product for camera , reboot pc , make sure product works , and reinstall sp2 back onto system .

This problem should have been fixed in one of the updates released last year , however , some updates are known too cause problems .

I personally use the product , not friendly at all .

In the fine print in the manual , buried , it says to disconnect all usb devices from pc , if your connecting it via firewire or usb .

For me it was 30 second recording then blue screen , memmory dump , contact system admin if persists , reboot .

Removing usb devices temporarily is ok if camera is only used on the pc occassionally .

However , windv dosent seem to cause this problem .

- Collapse -
Picuture package v1.5
Sep 2, 2005 6:35AM PDT

FYI, Picture package is for still pictures.
If you want to capture video use firewire cable and get a firewire card for your PC. and use WMM2 or Ulead. John

- Collapse -
Video Capturing Tool
Sep 9, 2006 8:51AM PDT

FYI Picture Package v1.5 IS NOT just for still images. click on start > all programs > picture package > handycam tools > video capturing tool.


There you have it.