Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

PHOTOSHOP won't recognize my SCANNER

Oct 6, 2004 11:35AM PDT

Hi. I have recently reformatted my hard drive, and now I am unable to figure out how to make Photoshop 6 recognize my Epson Perfection 636U scanner. I have downloaded the new driver from the Epson website and I have double clicked to install it. But there seems to be a step I am missing and I can't figure out what it is.

Can anyone help me?

Discussion is locked

- Collapse -
Re: PHOTOSHOP won't recognize my SCANNER
Oct 6, 2004 11:37AM PDT

When I see this, I use the scanner software to scan to a file and then open such with the editing software.

Best of luck,

Bob

- Collapse -
Re: PHOTOSHOP won't recognize my SCANNER
Oct 6, 2004 9:28PM PDT

Is the scanner turned before you open the program? That is what I have to do with my all-in-one.