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General discussion

Photoshop file causing a disk error

Apr 4, 2011 6:47PM PDT

I am having problems with a photoshop file. I created it myself and have been working on it from a 1TB external USB drive. the file is 273mb and was fine on the first day I created it.

On the second day, I opened it, did some editting, saved it OK. Then I flattened it and saved this version to my local drive.

I then attempted to open the original from the external drive but got a disk error message. I have tried various ways of opening it with Photoshop but with no success. I have tried to copy it to a different place on my external drive and have tried copying/dragging to my local drive. It starts copying but gets stuck after 104mb. when attempting to copy it I had an -36 error come up.

I have run First Aid on my external drive - no problems occurred.

Is this a lost cause or can someone please suggest another solution?

Thanks in anticipation.

PB G4 15" Photoshop CS3 OSX 10.5.8

Discussion is locked

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Re: disk error
Apr 4, 2011 7:03PM PDT

As soon as you use this file outside Photoshop it's not a Photoshop file anymore, but just a file. And if just a file (any file) gives disk errors in Windows Explorer or My Computer it can be considered lost.
It's not clear to me what error -36 is. Does it give a textual message also (when copying either in Windows or in the command prompt).

The first things to do:
1. Chkdsk that drive without surface check.
2. Chkdsk that drive with surface check.
The next actions depend on the outcome of these 2 chkdsk's.

Kees

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Oops.
Apr 4, 2011 7:50PM PDT

I hadn't seen this was a Mac forum!

- So please read 'Finder' in stead of 'Windows Explorer' and 'My Computer'
- Maybe forget about the command prompt (don't know if there is one in Mac OS).
- Use the Mac equivalent of chkdsk to check the integrity of both the file system and the hardware of the disk.

Sorry for the confusion.

The old moderator saying "you only lose what you don't backup", however, also is valid on a Mac. So - even if the copy on your external is damaged - you can still use the backup copy if you have one. Nothing lost then.

Kees