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General discussion

Photos missing from Outlook e-mail

by fangbird49 Nov 3, 2004 4:45PM PST

When I make a document and insert a photo from a file on my computer, The recipent gets a box with an "x" in it. No picture. Just the box. I am using Outlook 2000 with Win XP.

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5 Posts
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Re: Photos missing from Outlook e-mail
by Kees Bakker Nov 3, 2004 7:21PM PST

Fangbird,

This might be a problem on your side or on the recipients side. Impossible to tell with the limited information you supply.

Please tell (for an example message):
- The size of the message in (kilo)bytes. If only text it should be a few kb, if text + picture it's easily 100 or 200 kB.
- The file type of the picture. Can the receiver view files of this filetype when they are on his hard disk.
- How exactly do you insert the photo into what document (right into the mail, or into a document that you attach, that's not very clear).
- What is the email-program of the recepient.
- Can other recipients (test it with your work, or friends or family) see the picture? As attachment or as part of the message?

Kees

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Re: Photos missing from Outlook e-mail
by fangbird49 Nov 3, 2004 7:54PM PST

I attach it into the body of the message by clicking on the insert tabe and insert the photo from the my pictures file. Sometimes I test it by sending it to other email accts. I have and there is no picture, just the box w/ the x.

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Re: Photos missing from Outlook e-mail
by Kees Bakker Nov 3, 2004 11:00PM PST

Fangbird,

Not all email clients with all their settings might be able to correctly show what you send. Try sending it as an attachement. That has a much greater chance of success.

Kees

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Re: Photos missing from Outlook e-mail
by joekwong66 Nov 4, 2004 12:15AM PST

It looks like the recipent email program is blocking your attachment. He may be using outlook express. Turn off the blocking attachment features under options and security.

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Re: Photos missing from Outlook e-mail
by fangbird49 Nov 5, 2004 4:26AM PST

I don't know what I am doing wrong, but they still don't show. Some of the mail that I get on other email sites like Yahoo, I forwarded to myself and the pics don't show. Maybe I should talk to Roadrunner.

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