Question

Photo Backup

I dropped my Samsung Galaxy S3 in the sink and it is now ruined (presumably--it won't turn on). It wasn't the end of the world, because I was due for a new phone anyway, and I had backed up all of my stuff (or so I thought). I had thousands of precious photos on that phone, and I was paranoid about losing them, so I checked multiple times that they were getting backed up, and every time there was a check mark next to "photos" on the list of things that were being backed up.

I went and bought a new phone today (Samsung Galaxy S6) and everything was transferred from my old phone except no pictures showed up. I went to the Cloud and there were no pictures there. What happened?

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Comments
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Clarification Request
Where were they going to?

Here I use Dropbox since each picture ends up in my Dropbox then I can take it from there on my PC. There are so many systems out that I can't know which you used before.

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Where they were going

I was "synching" them to my gmail account, I believe.

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(NT) Did you see them there from a PC?
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Clarification Request
similar problem but different way

I tried to delete my Auto Back-Up didnt work and now all i have are small grey boxex with a whie man symbol also flash symbol top right all these are in my auto back up folder...Is there any way I can completly delete this folder now also same thing for profile photo with 1 pic in it says but no its a small grey box again ...now totally frustrated xx

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Answer
Photo Backup

Hi,
I think the process while creating a backup was not completed for photos. This may be the possible reason.

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