Depending on the title and what the user needs help on. It's inline with the hourly pay of an IT Pro.
Bob
I remember the old days when Microsoft offered free phone support for Access and Intuit offered phone support to Quickbooks for something like $25/year (not for bugs, but help for using the products).
I know that CompUsa used to sell a support pack(thru I think Dial A Tech) for around $150/year - all you can eat.
What if any options are there today for such support?
Thank you.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic