Question

Phone reboots over and over

I've got a Samsung S5. A few problems -
1. When online at same place sometimes a blue bar will start about 1/4 of the way across screen and just hang there. A few days later, I can get around the Internet.
2. Once in a while the display will jump around and become pixelated.
3. Now it reboots over and over all the time. I can't even back it up or reset it.

Discussion is locked

Answer
Follow
Reply to: Phone reboots over and over
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Phone reboots over and over
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Try a hard reset.

This varies with models but google like this:

"How to hard reset a Samsung S5?"

If that fails then check your warranty.

- Collapse -
Reset, same thing

I got this thing stable for a few minutes and wiped everything off the phone and reset it. I can't believe it's doing the same thing - rebooting over and over.

- Collapse -
What about?

1. Remove any card such as SD or SIM. Reset and try again.
We're looking for the last possible thing here.

2. Be sure it's on the charger. One poor soul (different phone) encountered one odd battery issue. https://www.gsmarena.com/samsung_galaxy_s5-6033.php notes this could be 5 years old. That's very old and I would think nothing about it being dead after so many years. Some folk dislike that answer but hey, it's very old for a smart phone.

- Collapse -
Suggestion

I suggest you let the battery drain to 0%, place back on the charger and see if that helps.

I assume you are using a Galaxy S5 device, if so, you might consider that it's time to get a new phone based on how old the phone is. The current Galaxy is S10, so that S5 is at least 5 models old and manufacturer support would be slim to none.

CNET Forums

Forum Info