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i have a 7 month old phillips 42" plasma that just developed a blue smudge in the upper left corner, about 8" x 4" .
any idea what it is, and how, and if, it can be fixed?
it only had a 3 month warrenty.
thanx in advance.
Model Number: 42PF5321D/37
Serial Number: YA1B0650003248
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Did you buy the extended warranty? If not (which based off this post you PROBABLY didnt) sorry man, you are probably SOL.
DO NOT bother with any extended warranty from Phillips. I am in Day 3 of a warranty nightmare and have wasted more time on the phone as Phillips and their subcontractor (ServiceNet).
I had a very similar problem with the constant reboot. Mine turned out to be from over heating. My tech guy put a different fan in, and gave the back more ventilation space surrounding, and it seemed to take care of the problem, Also a new power supply.
This is a possibility. We tried everything, and then what we did last, it has worked so far. Check the back and around the computer to see if it feels warner than normal.
Hope this helps,
Ken hatley
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