-> http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD1635/17&scy=us&slg=en
As to the fixable the answer is usually no as repairs cost as much as these player do to replace. As to the software and instructions I wonder if you tried a search engine like google.
Bob
I just purchased this used player. I have no software or instructions for it.
It was working for about a minute, then froze on "shuffle". The screen stays on - cannot turn it off or on. Battery is fully charged.
Is this fixable?
Where do I get software for my PC?
Where do I get an instruction booklet?
I'm new to MP3 players and don't want to spend a lot fixing up something that's not worth fixing up.

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