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Philips GoGear Ariaz MP3 player- Dead. Can I rescue?

by Buel100 / February 18, 2013 3:00 PM PST

I have a 16gb Philips MP3 player that I listen to every day, it is about 4 months old. When I plug it in to my computer to charge, it will not appear on 'My Computer'.

Please can I ask can I rescue the data on there at all?
Could it just be a battery problem?

Thank you all.

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All Answers

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Did you try other USB cables?
by R. Proffitt Forum moderator / February 19, 2013 12:31 AM PST

As what data is there to rescue? We copy our MP3s from our PC to said thing so what we want is on the PC?

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USB cable works fine
by Buel100 / February 19, 2013 2:03 AM PST

I tried the same USB cable with an old Philips MP3 player (it has a cracked screen so no display) and that works fine. Thank you for the idea though.

As for the data, it's 16gb of audio (podcasts, MP3s etc) that I have built up. Up until November last year I always backed them up on my external HD but I have added a lot since then.

Is it possible that some sort of power cable has broken and that I can 'open up' the MP3 player to get at the hard drive in there?

Thank you for this!

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Wait a moment
by R. Proffitt Forum moderator / February 19, 2013 2:10 AM PST
In reply to: USB cable works fine

How would add content onto this without it being on your local media? I can only guess this is now a discussion where we hear the moderator say "we only lose what we didn't backup."

So if the cable is good and another unit works then this is just another sad story about the backup copy was not made.

I'd still try another cable and another PC.

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Take HD out?
by Buel100 / February 19, 2013 3:28 AM PST
In reply to: Wait a moment

Totally agree with the need for regular back ups, totally my own fault.

However, my question is is it possible to take the HD out of the MP3 player?

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Since you have a broken one. You can see if it has such.
by R. Proffitt Forum moderator / February 19, 2013 3:32 AM PST
In reply to: Take HD out?

And of course you can research if others have done this.

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Where is the SSD?
by Buel100 / February 22, 2013 5:36 AM PST
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Looks to be a flash memory chip on the board.
by R. Proffitt Forum moderator / February 22, 2013 5:44 AM PST
In reply to: Where is the SSD?

Some folk confuse SSD with flash chips and such. But if I was to guess it's the big chip on the bottom of the second picture. Read that numbers and put them in google to see if you can decode what the chip is.

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