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Philips External DVD (SPD3600) Painfully Slow Burn

Taking some good advice and starting my own thread....

My Philips SPD3600 is currently getting 0.70x on burns!!!

DMA is on, I have 2gig of ram and a Pentium M with 160ghz. Nothing points to an obvious problem (it IS plugged into a USB 2.0 and has the latest firmware). I've used CloneDVD, Nero, Alcohol, name it I've tried it. Slowness comes on a direct backup of a dvd, burning from the hd, data backup, software backup, EVERYTHING!

I was also told I need more details...but I don't know what else you need - please let me know!

It's pretty frustrating not even being able to burn at real time!! 1x would be good for now! Anyone have any advice? Am I missing something obvious? Anything would be great! Thanks in advance.


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Just thoughts.

1. finds mention of media issues.

2. Given the items I read in number 1 I start to think that a story is needed. If it ever worked, if it's in warranty, if it works on another machine, etc.

Tell a little more.


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Brand new!! Never has worked fast....and trust me...I've googled the poop out of SPD3600! The best I found was a post on this forum, so I signed up and replied. I was then told to start my own thread....

And here we are!

I have a Dell Inspiron 700m laptop. I know it's not the best for burning, but I can knock out a 700mb cd burn on its integrated Philips in about 5-10mins - hence why I actually chose the Philips external too!! Oh, and their customer service hasn't gotten back to me in days.

Any other details needed, please let me know....

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This leaves me with a few ideas.

1. Just call it quits. Pack it up and get your money back.

2. Test it with another PC.

3. "disable from the BIOS the USB Legacy Support." Some of what you are writing has me telling you that you must try this.


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