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General discussion

Peter Humberd Portland- HTC Desire 816 Flash is not working

Nov 30, 2015 5:11AM PST

i buy HTC Desire 816 phone a year ago , the phone work fine but now my flash is not working , some time it works but when i take picture the whole picture turned into Pink. So i like to know any HTC user face this kind of problem.Please reply as soon Possible .

Thanks
Peter humberd

Discussion is locked

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Re: flash not working
Nov 30, 2015 5:34AM PST

If you're still have warranty, I wouldn't wait for an answer but get a new free replacement phone immediately.

Kees

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Not in warranty
Nov 30, 2015 8:50PM PST

My warranty expired on sep 15 this year , i have repaired my phone once and now i am facing this issue.

Peter humberd

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Since it's OOW (out of warranty)
Dec 1, 2015 7:10AM PST

The last chance self repair is a factory full reset. Before you do that you make another good backup and check that you know how to restore your contacts and such.

If the flash fails after this, it needs repair or replacement.
Amazon has it for 129.99 today at http://www.amazon.com/HTC-Desire-816-Virgin-mobile/dp/B00KR0VJVM so repair may not be a good idea.

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Reset
Dec 1, 2015 9:17PM PST

Ok i will do factory reset today and let see what happen . Thank you for your time Mate .

but if it fails i will buy I phone 6s plus .

Thanks
Peter
Cheers