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Question

Pesky RunDLL

by Aw3som3asian | April 24, 2017 11:32 AM PDT

I recently bought a new computer and am in the midst of upgrading the different components as a way to budget my computer into a gaming rig, while familiarizing myself on identifying each and every component and see how they behave. One of my first upgrade was the GPU. The base was an NVidia 760G Chipset. My new graphics card is an ASUS Dual Fan Radeon Rx 460 2GB OC. I first uninstalled all the NVidia drivers and every other possible files that was named NVidia. Then I went ahead with installing the ASUS GPU. However while doing all this, after I uninstalled a certain driver that I don't remember, it said it was unable to uninstall, and an error pop up came on saying

There was a problem starting C:/windows/system32/nvspcap64.dll
The specified module could not be found.

I re-uninstalled the driver and this time it went away but ever since then, the RunDLL error keeps on popping up every time I start the computer.

I looked everywhere on how to finally get rid of the error pop up, but nothing works. CCleaner, checking the registry, nothing worked.

What can I do?

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All Answers

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Answer

Let's check something.

by R. Proffitt Forum moderator | April 24, 2017 11:47 AM PDT

In reply to: Pesky RunDLL

Is the dll noted in a Hijackthis log?

Is it listed in AUTORUNS?
Read https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/how-to-remove-dll-error-message/8cb5c6af-9a50-4ec5-88ea-ea292b86c329

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AUTORUNS

by Aw3som3asian | April 24, 2017 11:54 AM PDT

In reply to: Let's check something.

Haven't seen that one before. I will check it and see if it goes away. I will come back and update if its went away

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I don't see how you removed old drivers?

by R. Proffitt Forum moderator | April 24, 2017 11:58 AM PDT

In reply to: AUTORUNS

The common method is add/remove in a control panel.

Some gamers tell me to use DDU. What method did you use?

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Common way

by Aw3som3asian | April 24, 2017 1:53 PM PDT

In reply to: I don't see how you removed old drivers?

That was what I did, I went to the control panel and uninstalled the drivers. That is also how I got the RunDLL error.

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Usually the error goes away

by R. Proffitt Forum moderator | April 24, 2017 1:55 PM PDT

In reply to: Common way

When you install the new Nvidia drivers. If not, go use DDU.

Link: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

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DDU

by Aw3som3asian | April 24, 2017 2:19 PM PDT

In reply to: Usually the error goes away

I ran DDU and it did not work unfortunately.

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Autoruns did not Work

by Aw3som3asian | April 24, 2017 1:56 PM PDT

In reply to: Let's check something.

I ran the autorun.exe and found several programs where the files were missing. I unchecked them and rebooted but same error popped up again. I have not idea what hijackthis log is.

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While you could google what and how to make a log.

by R. Proffitt Forum moderator | April 24, 2017 2:07 PM PDT

In reply to: Autoruns did not Work

For me I could find the dll in the registry, confirm it with some google research and remove the item in the registry.

As to Autoruns, it's a tool and usually hard for folk to master. Maybe the old fashioned regedit is next. Run regedit, tap F3 and put in this dll. Show me what you got.

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PS. Remember I did not offer how to search for prior answer

by R. Proffitt Forum moderator | April 24, 2017 2:09 PM PDT

In reply to: While you could google what and how to make a log.

https://forums.geforce.com/default/topic/764665/nvspcap64-dll-error/ for example is among the hundreds of priors. Here I'll share how I deal with so many errors like this.

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Problem Fixed

by Aw3som3asian | April 24, 2017 2:57 PM PDT

In reply to: PS. Remember I did not offer how to search for prior answer

Thank you all but I finally got the problem fixed. I went on the geforce forums and found a video on just downloading the dll file and now when I rebooted it, the error did not come up. Thanks

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Registry

by Aw3som3asian | April 24, 2017 2:26 PM PDT

In reply to: While you could google what and how to make a log.

I typed in the F3 and searched the dll but all it said was that it finished searching. Nothing happened afterward. I pressed F3 again and it kept saying its finished searching. i could not even change what i wanted to search for.
(P.S. I am pretty new to working on computers like this so sorry if I cannot catch on quick.)

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Autoruns.

by Dafydd Forum moderator | April 24, 2017 2:31 PM PDT

In reply to: Registry

Here's a thread I helped in a few years ago. Have a read it might help. https://www.cnet.com/forums/discussions/how-can-i-remove-unwanted-rundll-popup-632290/#post-203b5be3-0136-4c52-abac-72c275d5782e
Dafydd.

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See next post.

by R. Proffitt Forum moderator | April 24, 2017 2:38 PM PDT

In reply to: Registry

It's in there. Wish I could see your machine first hand. Have cured it so many times.

What is it this time?

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Well, it's one way to deal with it Bob.

by Dafydd Forum moderator | April 24, 2017 4:53 PM PDT

In reply to: See next post.

Uninstall something then get that DLL error. Then add that DLL back in to solve what you created by deleting some software.
Dafydd.

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