Internet Service Providers forum

Question

perplexing FTP problem

by hopefulNJ / July 6, 2013 3:36 AM PDT

For months and months I was able to use FTP to login to servers. I have a program that logs in once a day to update my various websites. This all happens from a computer connected to a business-DSL account from my home-office.

A few weeks ago, my business DSL account was no longer able to login to FTP on servers supporting my "networksolutions.com" websites. (I can still login to other FTP sites).

The problem is not with the computer or the computer's firewall, because I can move the same computer to a different DSL connection in the same building, (a consumer DSL account), and it will login fine to everything.

The problem is also not with the DSL modem, as I've replaced the DSLmodem and still the same problem.

I contacted NetworkSolutions.com, and they "assured" me that the problem is with my internet provider, as they do not block individual IP addresses.

My business-DSL provider "Earthlink" is telling me that they are not at fault either.

This all just started happening on or about June 13th, 2013. It had been working fine for many many months before that, and I had logged in once an evening to update my various websites.

Has anyone experienced anything like this? Can anyone suggest something that I could do to try to track down who is at fault? (the servers or the internet provider).

Thanks for any suggestions.

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All Answers

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Answer
My bet here is Earthlink is not aware they are the issue.
by R. Proffitt Forum moderator / July 6, 2013 3:41 AM PDT
In reply to: perplexing FTP problem

Good sleuthing but my bet is Earthlink has done something.

Keep in mind that I have no access to your router and such settings so no one but you and Earthlink can review that.
Bob

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Answer
RE:
by varunchandak10 / July 6, 2013 1:42 PM PDT
In reply to: perplexing FTP problem

I am also having the same problem, plz can you help me.....

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when did you start experiencing this?
by hopefulNJ / July 8, 2013 9:02 AM PDT
In reply to: RE:

When did you start experiencing this?

Also...does your IP address for you FTP location start with 205?

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Answer
maybe
by robyn261 / July 9, 2013 2:40 PM PDT
In reply to: perplexing FTP problem

What ftp are you using? Is it free or paid? My free ftp is now a paid ftp.

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