Computer Newbies forum

Question

Perhaps a virus?

by Rst25604 / August 13, 2015 11:40 AM PDT

Backstory: Ok so I am not particularly adept when it comes to computers. About 2 weeks ago, I got an adware virus. I got rid of it, but I decided to install Panda antivirus, because I read that it was more comprehensive than the AVG I had installed. I uninstalled AVG, and the computer went into safe mode and I was quite scared for my computer. In the end, I came out fine, with Panda as my new antivirus. Eventually I downloaded windows 10 and had no troubles for the first week. Now, my startup time is extremely long and my computer's speed has massively dropped. I can't seem to open Panda either. Norton seems to have been thrust upon me by windows, but I have denied it because I have panda. The speed has gone so downhill that it now takes about 2 minutes to just open up notepad. I eliminated some old startup programs, but it didn't help. Even after I start my computer, the speed is horrendous. Many programs just won't open sometimes either. Chrome will either take a minute to open or just not open. Would it be safe to download AVG even though Panda is still active? I'm hesitant to uninstall Panda for fear of what happened last time, and since I can't seem to do anything with it, I want to go back to AVG. My laptop where this is happening is a 2 year old Toshiba Satellite C-55-a model with a 64 bit processor and 8 gbs of ram. I'm not quite sure if the drop in speed is due to a virus. What do you think I should do?

Discussion is locked
You are posting a reply to: Perhaps a virus?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Perhaps a virus?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Something I never do. Have 2 antivirus installed.
by R. Proffitt Forum moderator / August 13, 2015 12:00 PM PDT
In reply to: Perhaps a virus?

I have encountered folk cringing in fear of uninstalling an antivirus "Won't I be unprotected?" to install the next. Sorry folk but if you want to risk it all, install more than one AV.

As to speed, I often find it's something. But that something is almost never the antivirus (unless it's McAfee or Norton.) Then we have overreaching AV suites that plug into the browser or do BOOT TIME SCANS. Hey, those are your choices. But to maintain the highest level of security you pay with long boot times and slower operation overall.

About AVG. If this was mine I'd remove all antivirus then hit NINITE.COM for AVG. Here's why.
http://www.howtogeek.com/201354/ninite-is-the-only-safe-place-to-get-windows-freeware/

Collapse -
Answer
if anything norton is installed get rid of it
by renegade600 / August 13, 2015 12:16 PM PDT
In reply to: Perhaps a virus?

never have two antiviruses installed, even if one is inactive. It will create problems such as slower boot, slower machine over all, conflicts and other errors.

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.