First, do a search on the computer for the offending file, pdf995.dot. There should at least be one located in the location you have mentioned which is: C:\Program Files\Microsoft Office 10\Startup\pdf995.dot When it shows up in the search box, then delete all instances of such, by RIGHT clicking on the file, choose "Delete".
Next, do a search for a file named: normal.dot When it's found, (there may be more than one detected), then delete ALL instance of normal.dot.
Now restart the computer and it should work normally.
Hope this helps.
I run xp pro. My o/s is as follows: -
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name SMARTY
System Manufacturer ECS
System Model M825VXX
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1200 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 4/2/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = ''5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)''
User Name SMARTY\Administrator
Time Zone SA Western Standard Time
Total Physical Memory 384.00 MB
Available Physical Memory 112.98 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 470.64 MB
Page File C:\pagefile.sys
I down loaded pdf995 suite. I tried to use the same but it did not respond. After trying for a while It did work but a dialogue box warning came up:-
''C:\Program Files\Microsoft Office 10\Startup\pdf995.dot contains macros by software 995.
This publisher has not been authenticated and therefore could not be imitated. Do not trust these credentials. Macros may contain viruses. It is usually safe to disable macros, but if the macros are ligitimate, you might loose functionality. The security is set to high. Therefore you cannot enable macros from sources you do not trust''.
After seeing this immediately sought to uninstall Software 995 from my system Now the problem remains that the same dialogue bax keeps coming up when I open Microsoft Word thereby removing my tools from showing on the left side of my screen. There are two buttons on the box, one to disable macros and the other to enable macros.
I do not wish to disable macros but rather to use only the ones which comes from Microsoft Office xp Pro., 2000. For all intents and purposes It seems that I have Totally deleated Stofware 995 from my system.
I would like to delete the macros from software 995 If they are still in the system but I can't see them. I would also like to stop seeing this dialogue box every time I open Microsoft Word.
Can you assist in finding a solution to the problem.
Thanking you in adv.