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Question

pdf files

Feb 4, 2014 8:33AM PST

When I open pdf files from certain companies all I get is, in the top left corner a white square about 1cm, inside which is a smaller black square, inside which is a white x.
How do I get around this?

Discussion is locked

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Clarification Request
PLEASE CLARIFY.
Feb 6, 2014 3:21AM PST

Are you downloading such with a WEB BROWSER? If so, this one is known to happen. Be sure to save the .PDF and open it outside the browser.
Bob

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pdf files
Feb 6, 2014 5:50AM PST

Yes I was downloading with a web browser. I tried your suggestion and it opened successfully. Thanks

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AHA! OK, what now?
Feb 6, 2014 5:55AM PST
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Answer
Try other PDF readers and some of my favorite workarounds.
Feb 4, 2014 9:40AM PST
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Answer
Adobe PDF Reader?
Feb 5, 2014 11:53AM PST
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pdf files
Feb 5, 2014 2:33PM PST

Thanks but I already downloaded foxit and still have the same problem with it as with adobe

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WOW. If Adobe can't render a PDF
Feb 6, 2014 1:48AM PST

That means something. I'm not sure how much I can write here without upsetting folk but if Adobe's own PDF Reader fails, then something is up. Are you sure this is not intentional?
Bob

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tried other file endings on the file?
Feb 6, 2014 3:14AM PST

change the pdf file ending to doc, xls, txt, html, and so on. Maybe it's a file with the wrong ending. When all else fails, open in notebook and see if there's any clear text internally to give a clue about it.

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Answer
Re: pdf files
Feb 5, 2014 3:58PM PST

- Try downloading to the hard disk, then opening from there in your reader (with File>Open), so DON'T open in the browser. What happens?
- Try downloading and opening the same pdf-file on another PC. What happens?
- Try using another browser. What happens?

Kees