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General discussion

PDF Corruption

Jun 16, 2005 6:10PM PDT

E-mailing a PDF file appears to corrupt it. I have tried the same file using Yahoo and it works fine.

I am using Outlook 2003 (11.5608.5606).

Has anyone come across this problem?

Discussion is locked

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Never seen it with older versions of Outlook.
Jun 16, 2005 6:22PM PDT

E-mail programs tend to do nothing special with attachments, just attach them unchanged. It might have been a one time incident.

- Is it reproducible with the same pdf? You can open it before sending, then send it to yourself and you can't open it from the inbox or after saving it from the inbox to another location on the hard disk. Any difference show up (file size)?
- Is it reproducible with other pdf-files also, or just this one pdf-file.

Tell the results of your research.


Kees

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Only Outlook corrupts PDF
Jun 21, 2005 5:34PM PDT

The PDF file is fine until it is e-mailed via Outlook.

So saving a Crystal Report document as a PDF and opening it up works fine. Copying it to another PC via the network is also OK. Using a Yahoo account to e-mail also does not corrupt but send it via Outlook and you cannot open the attachment.

I have upgraded MS Office from 2000 to Office 2003 and the problem persists...

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Yes.
Jun 16, 2005 9:39PM PDT

But it was not a corrupt PDF but different Acrobat Reader versions that didn't like the PDF.

The error message did call it corrupt, but in using the same version of the reader, the message vanished.

Bob

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PDF Vanished?
Jun 17, 2005 4:49PM PDT

Bob, how was the PDF file sent from Lookout?
Most have to be sent as a universal code with UU. If not, the file is sent as a MIM File or may disappear.
Check preferences and sending files.

Good luck opening that file (MIM) unless you have some software from Microsoft or from Enough Is Enough (TNEF1.0b2CARB) obtainable as a download (Shareware).
I only have Lookout at work because there are so many people that work on a PC, there are tech persons at each site just for Lookout and PC (10 total on all sites).
I am on a Mac. There is ONE person for Mac Support in our entire company! (10 Sites)

Just think about this for a while, all files are sent from a Mac to our printers that use a direct-to-plate process.
What is more important in the long run. Getting out the publication or Outlook? Wasn't long ago no one relied on Microsoft Outlook to produce a publication or anything else.
What is so great about Outlook in the first place?
Microsoft? Can Lookout produce files to print publications?

Thanks, Kevin

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One other thought?
Jun 17, 2005 5:00PM PDT

What ever happened to file sharing whithin a company?
Completely gone in our company because of the IT Cops!
Why give an IT person $150K+ if the idiot cannot solve day-to-day simple problems?
Wonder why?

Kevin

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1,2
Jun 18, 2005 12:35AM PDT

1. It was an attachment. We never had an issue so I never looked at it deeper than "it was an attachment."

2. IT goofs tend to be self correcting. If IT policy costs the company time and money then the competing company wins more contracts and soon the inferior IT staffers are out on the street with the rest of the company. Smart companies don't allow this to happen.

Bob