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Question

PC wont recognize my Sapphire Nitro Radeon R9 380 Graphics

Mar 6, 2016 11:18AM PST

I just built my PC and this is the first time ive ever built a PC and everything works fine except that my PC isnt recognizing my graphics card, i go into device manager and look at my display adapters and it only show the regular windows one. I currently have my HDMI cable plugged into the graphics card and can see everything on the monitor fine, im actually using the pc right now to type this. yesterday i had an issue with the power supply i was using so i got a stronger one, but was using the pc without the graphics card for awhile just to install some programs i knew i would be using once i got this all figured out. heres the full build.

Processor:
AMD FX-6300 Vishera 6-Core 3.5 GHz (4.1 GHz Turbo) Socket AM3+ 95W FD6300WMHKBOX Desktop Processor

Motherboard:
MSI 760GMA-P34 (FX) AM3+ AMD 760G SATA 6Gb/s USB 3.0 Micro ATX AMD Motherboard

PowerSupply:
CORSAIR CXM series CX750M 750W 80 PLUS BRONZE Certified Modular Active PFC

Graphics Card:
SAPPHIRE NITRO Radeon R9 380 DirectX 12 100384NT4GOC-2L 4GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready Dual-X OC Version w/ backplate (UEFI) Video Card

I also took some parts out of an old PC I took 8 gb of ram, a cd drive and a 1 tb hard drive. I didnt clear the harddrive completely because i wanted to keep windows 8 on it so i didnt have to buy a new copy, not sure if some of the old pc settings are screwing with it or not. but everything else on it is working great.

Discussion is locked

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Answer
Mobo
Mar 6, 2016 3:39PM PST

Is this a new/different mobo?
Is there a fresh install of w8 in this mix along with the proper drivers?

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yes
Mar 6, 2016 3:53PM PST

Yes this is a new motherboard and no the windows 8 i have been using is the same that was on it originally, i wanted to avoid having to get another copy but is that whats causing the issue?

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Windows does crash when we change motherboards.
Mar 6, 2016 4:02PM PST

About 99% of the time. I think you found it.

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Windoes didnt crash
Mar 6, 2016 4:16PM PST

Well windows didnt crash on me everything works great its just the graphics card. but i was thinking maybe the old amd settings were screwing with it. but i guess i can get a new copy of the os tomorrow

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Drivers
Mar 6, 2016 4:05PM PST

As long as the machine will boot did you install the drivers for the new mobo?
Did you install the drivers for the gpu?

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yes
Mar 6, 2016 5:09PM PST

yes i did both