If it's the Microsoft builtin reset, that may reload/reset the OS but then you have to use your Dell Service TAG to go to Dell.com and get the drivers specific to your model. Also, Dell usually has an app called Quickset to control devices like WiFi and other things.
About the internet. I find that the Ethernet usually works after the usual reset.
And about Windows 10. I'm finding I have less drivers to find after the reset. You may want to take the upgrade.
I'm having trouble getting my computer to recognize any kind of audio device.
I'm on a dell inspirion 3847, running windows 8.1, which I've just factory reset earlier today.
Whenever I plug in an audio device, and the. Double click the volume button in the bottom right, it says checking for problems and then says there isn't an audio device plugged in. Even though I've tried this with both my headphones and speakers...
I've completely factory restored everything back, and I'm still having the same issues. I've checked device manager, it says realtek audio is enabled, and all the drivers are up to date and such .
I'm not sure what else to do, I don't currently have internet access to my computer (I'm posting this on my phone) so I'm limited to what I can try
https://s8.postimg.org/um9cwh085/IMAG0100.jpg
Also I think it might be a hardware issue.. I'm not the best with hardware, but I feel like there might be something missing from back here ?
Thank you !

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