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Question

PC won't recognize my Canon Vixia HF20

Sep 10, 2013 11:26AM PDT

I just purchased a like-new camera and, even though the listing showed that it had the software and cables, the seller said he didn't have them. Now I have a camcorder that I need to connect to my PC (HP XW4400 Workstation with XP Pro). When I try a mini-USB to USB cable I borrowed from my Sony TRV-350, the PC never sees it.

Any suggestions, folks?

Discussion is locked

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Answer
SD card
Sep 10, 2013 3:37PM PDT

Have you tried reading the SD card from the camera?

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Answer
Remove the SD Card
Sep 11, 2013 1:21AM PDT

And try to read that card in your PC's SD card reader.

Use VLC PLAYER to see if any file will play.

Bob