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PC won't recognise cd/dvd discs

by rositam / June 22, 2008 1:48 PM PDT

I have a brand new computer - HP a6218x with Vista Home Premium - I used the CD/DVD Rewriter once to copy some photos (wiht Roxio Creator) and since using that one copy, it won't recognise any discs and won't play music cds either. Device Manager shows that the hardware is fine and the driver is fine - I couldn't run a diagnostic test as it requires inserting a CD. I'm not very knowledgeable with computers (in the technical sense)but have tried to check this out and it still won't work no matter what I do. Any ideas? hanks

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Numerous reports of similar problems and the solutions
by VAPCMD / June 22, 2008 11:00 PM PDT

Do a little digging...the ANSWERS are here in STORAGE as well as other forums. And there's always the MFG you bought then PC from.


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Did do some digging
by rositam / June 23, 2008 4:19 AM PDT

Actually, it's been a really interesting journey and I have no idea what I REALLY did but it all worked. I couldnt' find anything so went on the internet in general and found anh answer under Techblissonline......................he had me go in and disable Vista's built-in CD and DVD Burning or recording features. I made a change in the registery where I typed in manually NOCDBurning Datavalue 1. Then it worked for a while and didn't. So I figured, maybe the program still exists. So I went in and deleted the Windows burning program from the list of programs. Now everything works super. Hope it continues to!!!

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(NT) Hind: upperfilter and lowerfilter
by Kees Bakker / June 22, 2008 11:05 PM PDT
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