Laptop would boot up once, then shut off mid-boot. Then wouldn't turn back on again for several minutes. Turned out to be a bad battery.
I'm a bit dubious of the bad memory chip diagnosis, but if you're getting a free replacement from Dell, it's at least worth a shot. If it doesn't work, you could probably sell the extra on ebay if Dell doesn't want you to send back the allegedly bad one.
My PC will not turn on (Inspiron (SP?) 8500). Called Dell and after going by the components one by one he stated its more likely the memory chip needs to be replace. How much sense does this make? I kinda just want to get a second opinion. I had some people state it could be the power supply or the motherboard. I know I had a lot of spyware etc. I was trying to get rid of when this happened. BTW if the PC does boot up after a couple of minutes it freezes. Whats my best course of action? I have a memory chip on its way, so hopefully that fixes it. Just seemed weird that that would cause my PC not to boot up.