Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

PC will function everywhere except in my locality

Aug 27, 2018 8:43AM PDT

I built my pc in December 2017 and it has worked fine until the last month. We had a power surge in our building resulting in my TV’s PSU getting spoilt. After the surge my pc started behaving weirdly, refusing to turn on at certain times. About 3 and a half weeks its stopped turning on.
What all did I do:

1) Took it to the PC SHOPwhere they plugged it in and it worked with no hiccups.

2) Took it back home, worked for one day and it stopped working the next day.


3) Took it to my neighbor’s house; didn’t work.

4) Took it to my grandmother’s house in the same locality (400m away); didn’t work.


5) Took my PSU and my PC (without my PSU) back to the PC SHOP; PSU worked on other boards and after connecting it to my PC, the PC also worked.


6) Took the PC to my friend’s house who lives in another part of the city, disassembled the pc and reassembled it and tried it there; worked. Was told by the PC SHOP that it must be an electric/ voltage problem in my locality.


7) Called an electrician home who tested my sockets with a 100v bulb and he found no issue.


I’m thinking of giving my PSU for an RMA but am worried that they will check my PSU, say that it’s perfectly functional and return it.
What steps should I take?

PC parts list

CPU: AMD - Ryzen 5 1600 3.2GHz 6-Core Processor (₹14493.00 @ Amazon India)

Motherboard: MSI - B350M PRO PLUS Micro ATX AM4 Motherboard (₹10041.00 @ Amazon India)

Memory: Corsair - Vengeance LPX 8GB (1 x 8GB) DDR4-2400 Memory (₹6796.00 @ Amazon India)

Storage: Samsung - 860 Evo 250GB 2.5" Solid State Drive

Video Card: MSI - GeForce GTX 1050 Ti 4GB Video Card (₹13650.00 @ Amazon India)

Case: Corsair - 100R ATX Mid Tower Case (₹3316.00 @ Amazon India)

Power Supply: Antec – VP650m ATX Power Supply


Thanks in advance.

Discussion is locked

- Collapse -
Clarification Request
Something odd here.
Aug 27, 2018 9:01AM PDT

You write about assembling and more but why isn't the PC just picked up and moved intact?

Parting note: Our rule about the Ryzens. The BIOS shall be current.

- Collapse -
The pc was intact
Aug 27, 2018 9:06AM PDT

The pc was intact until the second time i took it to the pc shop

- Collapse -
Clarification Request
do you live near any high power lines?
Aug 27, 2018 10:45AM PDT

They can interfere a lot with home electronics.

Here's an example of how much influence they can have just through the electrical emissions which emanate from them. They can also interfere with the "stepped down" power lines delivered to homes near them. You can't see that using a "bulb" but can with an oscilloscope, but how many have one of those sitting around?