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PC source greyed out

by lugaluz / November 6, 2010 3:20 AM PDT

Im trying to connect mi LCD LN37A450C1 to my pc but both hdmi and PC sources are disabled, how can i activate them?

Thank you!

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the pc is...
by lugaluz / November 6, 2010 3:25 AM PDT
In reply to: PC source greyed out

my pc is a Dell Vostro 3300, it works with fine with my other Philips TV =(

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PC source greyed out
by Samsung_HD_Tech Samsung staff / November 8, 2010 6:05 AM PST
In reply to: PC source greyed out

lugaluz,

What's likely happening here is that the computer isn't sending the correct signal pin to the TV to activate the PC port. This was required in 2008 and earlier models. (Since then, in subsequent 2009 and 2010 models, the PC input is now an 'always on' connection).

To fix this, you may have to either update your video card driver, try a different cable, or update the BIOS, which would correct the pin output and, in laymans terms, communicate to the TV that there's a device ready to send a signal.

--HDTech

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PC source greyed out
by lugaluz / November 8, 2010 7:37 AM PST
In reply to: PC source greyed out

Im using a VGA cable, with brand would you recommend? I use the same one in an another TV and works just fine without any updates or drivers. Unluckily im not quite sure what the BIOS is.
Cant belive i bought a useless TV, i just bought it last year! You guys should no longer sell this products if they are so difficult to use; they are suppose to be user friendly!!

Thanks a lot for your help, if you have any suggestions for the VGA cable please let me know!

Luga

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PC source greyed out
by Samsung_HD_Tech Samsung staff / November 8, 2010 12:57 PM PST
In reply to: PC source greyed out

lugaluz,

Actually, I noted that the computer BIOS fixed it, meaning that the pin that interacts with the correct pin in the TV needs to be adjusted by the computer. The pin in some cards was set to the wrong pin. The BIOS or sometimes the drivers can update this problem.

If you need assistance updating your BIOS, contact the manufacturer and they should be able to assist you through updating your computer.

--HDTech

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