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Question

PC Shutting down randomly/hard drive not working properly

by Dec 28, 2019 7:29AM PST

So I have two questions, first My desktop has been the victim to a few power surges due to something in my apartment causing them, and now my PC shuts down and restarts randomly, and frequently during the restarts, it will restart multiple times before getting to the log in. My question is do I need a new power supply? and if not, what other parts could be effected by these surges that might be causing the restarts? my power supply is - SuperNOVA 550 G2 550W 80 Plus Gold Modular, I have a ZOTAC GeForce GTX 1070 AMP edition and I dont overclock my PC or anything like that.

My second question regards my hard drive, it is a - WD Blue 1TB PC Hard Drive - 7200 RPM Class, SATA 6 Gb/s, 64 MB Cache, 3.5" - WD10EZEX, after hooking up my hard drive I went to create a partition but the drive is labeled "UNKNOWN" and I can't modify anything about it, any tips?

Any advice about my issues is appreciated, thank you.

Discussion is locked

7 Posts
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Answer
Re: power surge and hard disk
by Forum moderator Dec 28, 2019 8:05AM PST

The effect of a power surge can be everything. It's impossible to say if you need to replace the PSU, the motherboard or the hard disk. A repair shop will be able to find out.

For the hard drive:
- how did you hook up the hard drive (SATA-port, external enclosure via USB, ...)?
- what program did you use to create the partition?
- is that on this damaged PC or on another PC without issues?

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Reply
by Qirexia Dec 28, 2019 8:43AM PST

Thank you for your reply, I was planning on taking it to a repair shop if I couldn't find a direct answer to the power surge problem, so I'll do that.

The hard drive is on the damaged PC but I was having this problem before the resetting issue, although there were power surges during that time as well, the hard drive was connected via SATA and I used Device Manager at first but then my friend suggested another third party program to try and neither worked,

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Re: Device manager
by Kees_B Forum moderator Dec 28, 2019 12:22PM PST

Device Manager is not the tool to make partitions. That's Windows Disk Management program.
Or, indeed, many third party programs running in Windows.
Or gparted in Linux (free to make a disc or stick to boot from).

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Reply
by Qirexia Dec 30, 2019 2:05PM PST

Sorry, I got them confused, the third party program I used was AOMEI Partition Assistant.

Also I opened the Event Viewer and the critical failures were labeled under Event ID 41 Kernal-Power if that helps identify the problems I'm having with the resets (haven't had time yet to take it into a repair shop)

Post was last edited on December 30, 2019 2:28 PM PST

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Answer
Multiple web browsers
by Dec 31, 2019 5:59PM PST

How many web browsers are you using? Having multiple browsers poses a risk to the computer, because if you go on both, viruses could make their way in through the browser you haven't set as default, even though you may have antivirus software. This flaw is one reason laptops crash and never turn back on. Try uninstalling a web browser and see if that works.

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wrong thread????
by mejustsayin Dec 31, 2019 6:38PM PST

Your post makes absolutely no sense for this thread. In addition, multiple browsers does not pose any type of risk I can think of. remember, windows already have two browsers installed by default and a lot of users will also install firefox, chrome, opera or whatever. when I used to do websites, I have had six or seven different browsers installed. All of the major ones and a couple of oddball ones just to make sure the site worked.

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It can be true
by itsdigger Dec 31, 2019 7:09PM PST
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