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Question

PC showing red cross at the wifi symbol after factory reset

Oct 11, 2018 2:09PM PDT

So i got the red cross over the wifi symbol today. everything worked as normal yesterday. Ive tried updating drivers and now factory resetting it. Nothing has changed. So it might be my network card thats causing the issue, i just find it wierd that it worked yesterday and i litterally didnt touch the computer untill it stopped working.

Discussion is locked

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Answer
Yep, Here, We Would Swap In A New NIC to Test
Oct 11, 2018 5:48PM PDT

Network cards fail fairly frequently and as such, we keep network cards and USB network adapters available for testing.

Hope this helps.

Grif

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Answer
The factory reset is the key here.
Oct 11, 2018 5:53PM PDT

This means something has failed or something unusual has happened. I will toss out that I ran into a laptop where the user had disabled the networking. But that's the exception to what you usually have to do which is to plug in a new adapter.

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Answer
Uninstall the Network Card Then Restart
Oct 13, 2018 3:06PM PDT

Click on the Start button and type Device Manager and hit the Enter key.

In Device Manager click or double-click on Network Adapter then click on the named adapter.

When the adapter dialog box opens click on the tab labelled Driver.

In the Driver dialog click on Uninstall and click Yes/OK to uninstall the network card.

Restart the computer. Windows will "see" the network card and attempt to install the correct drivers to make it work again.

It's definitely worth a try; even if it doesn't work you're no worse off than you are now.