I can't count the number of times I find an incomplete OS install. The installer hasn't been around the block enough times to look for motherboard drivers or peek in the event viewer for the clues.
But having seen this too many times and rarely seeing other issues I'm calling it a bum or incomplete install.
Call the person who setup the machine and have them fix it.
I just can't figure this one out. In my home office there are 3 computers in a shared network, all similar type XP Pro machines. There are 3 printers, a HP Laserjet 5 (parallel) on PC#1, a Laserjet 4L (parallel) and a Deskjet 932C (USB)on PC#2. There are no printers connected to PC#3.
Initially, PC#2 had both printers shared on the network and all 3 PCs were able to print through PC#2 without issue. PC#1 didn't share the laserjet 5, and it worked fine when printing locally.
My wife does internet sales and was constantly switching between standard letter paper for packing slips and shipping label sheets (she uses PC#2). I told her to leave the shipping label sheets in her Laserjet 4 and I will share the Laserjet 5 for her to use for the standard paper for packing slips. She just had to select the Laserjet 5 when printing regular paper. It all worked great... for 4 days.
Now, any time she prints to the Laserjet 5 from PC#2 her computer reboots and loses everything she was working on.
I removed the network driver from her machine and she reverted to her original printing methods. The really bazaar part? Now if I print through my PC#1 to my local Laserjet 5 it rebootes her PC#2! HELP!!