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Question

Pc randomly turns off

Feb 10, 2020 3:11PM PST

Hardware
Ryzen 2700x
Asus crosshair hero x470
G-skill flare X 3200mhz (c14 sticks)
Msi 2080ti gaming X trio
Corsair RM750w power supply
Samsung evo m.2 500gb
Crucial mx500 500gb ssd (boot drive)
Kingston ssd 240gb

So yesterday came home from work turned my pc on and started watching a vod on twitch about 30min watching it my pc turns off then tries to turn on but turn off within seconds does this over and over until it stops. After that I turn it back on by the power button on case then boots to screen telling me I don’t have a bootable windows device pressed F1 to go to bios seen ram speeds went back to standard 2400mhz so put that back to intended speed 3200mhz and set my boot drive back. It then booted normal all the way to home screen I then left it and within 10min it does it again so done same process but this time in bios I done set optimised default and then set my bootable drive so ram is now 2400mhz. Booted normally I then started a game up (path of exile) played for good 2hrs no problem exited game and I started making dinner pc is just sitting on the home screen nothin opened. Stayed on for 30min on home screen and then turned off but this time it didn’t try and reboot after I finished my dinner I hit the power button on the case and got no response. I switched the power off and haven’t messed with it since so any help to where I should start to tackling this problem would be appreciated or if you know what the issue is.

Discussion is locked

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Answer
Research?
Feb 10, 2020 4:15PM PST
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Seems to be back to normal
Feb 11, 2020 5:54PM PST

So when I got home I switched everything back on and just let it sit there for 30 odd mins didn’t turn off in that time normally it would. I did update the bios after as I wanted to do it at some point anyway but as of now spent 4hrs on it without it turning off so hopefully the problem has resolved itself. Will let you know if things go south thanks for the help.

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Answer
Pc randomly turns off
Feb 13, 2020 3:05AM PST

If your PC turns off without warning, heat-related issues might be at work.

Heat-related problems usually stem from:

careless PC usage;
fan issues;
dust, dirt, hair, and other debris;
overclocking.


Faulty or out-of-date drivers can lead to random shutdowns in Windows 10.

Here are some proven tips to get your drivers in tip-top condition:

Utilize Windows Update
Your Windows 10 can search for driver updates on its own:

Start -> Settings -> Update & Security -> Check for updates

Run Windows Driver Verifier
You can also make use of Windows Driver Verifier – it can detect problematic devices:

Start menu -> Type verifier -> Enter

An overheating power supply, due to a malfunctioning fan, can cause a computer to shut off unexpectedly. ... Software utilities, such as SpeedFan, can also be used to help monitor fans in your computer. Tip. Check the processor heat sink to make sure it is properly seated and has the correct amount of thermal compound..
MyCCPay

Post was last edited on February 13, 2020 9:18 PM PST