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Question

PC Properties not showing all memory

Oct 30, 2014 3:22AM PDT

Running a Gateway E6500 dual core.

I had 2GB of memory and added 2GB more. My Computer properties only showing 3.25GB.

I swapped the chips and verified that the memory is good. There are 4 slots. Seems like the upper slot only recognizes 256MB regardless which memory is put there.

I suspect a bad slot. Is it that or is 768MB being used by some other part of the hardware?

Discussion is locked

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Clarification Request
It sounds like you have a 32 bit OS
Oct 30, 2014 4:13AM PDT

Since you didn't say what your OS is, all we can do is speculate. With a 32 bit system, 4 GB is the maximum that can be addressed, and the system will reserve at least 1/2 GB for itself. If you have integrated graphics, that takes away from available memory too.

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Answer
32 bit
Oct 30, 2014 4:19AM PDT

As wpgwpg stated, that is normal with a 32 bit OS, 64 bit would show 4gb, chances are it is 32 bit and that being said, there's nothing wrong.

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Answer
Sounds right.
Oct 30, 2014 4:21AM PDT

The 4GB showing less is pretty well done. I've seen this result in just under 3.0GB RAM so at 3.25 your machine fared better than average.
Bob