Question

PC Problem

Hi guys !! I have just bought a SH pc with warranty and i have a problem with it!The problem is that when i want to start a game it goes black screen and GPU fan to 100%! I tried it in Fortnite / RUST! Help me please because i don't know what to do in this situation!!

Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz

Video Card: NVIDIA GeForce GTX 1060 3GB

RAM: 4.0 GB

Operating System Microsoft Windows 10 , 64-bit

Discussion is locked

Follow
Reply to: PC Problem
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: PC Problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Clarification Request
Missing some details.

While it may be fine for fans to do that, if you don't set the video game's video mode to something supported, it will do that.

4.0GB? In a gaming PC? Let's hope that's the video card RAM.

Let's also hear about your method of getting the drivers ready. The makers do not usually deliver a PC ready to game.

- Collapse -
.

Yes, i have 4 GB RAM and 3 GB VRAM (GPU). My drivers are updated with Geforce Experience

- Collapse -
That's a not happy PC.

The low RAM in the computer could lead to Windows going into full on swap mode. It may take a hour to see the game start. The 3GB Geforce cards have users complaining about frame rates.

Is there any chance to get a full refund and try again but this time ask the forum what they think about your gaming PC?

There are other drivers to update as well but I think you have a fine reason to call it in under warranty. They deserve the call given what they sold you.

CNET Forums

Forum Info