Question

PC Platform options to get info from weigh scale to pc

Hi, I'm a newbie and I have a Mettler Toledo IND310 scale that I've been told that MT won't provide any technical support for any longer. I do not wish to spend $AUD7,800 on new scales/software therefore I'm wondering what my options are to get the information (dates, times, weights etc) from the scale to a pc (and eventually to excel) - I imagine via RS232. To make things more complicated, I'd like the information from the my pc at the scale to be reflected in a pc located 100m away from the scale. There is wifi at both ends. Or should I be looking to somehow transfer the scale data on to a website so that I can access it remotely? Can anyone please just give me basic ideas for me to take further. I'm willing to take months to teach myself how to do this rather than pay thousands of dollars to a company that shows no support other than "please buy our new product for thousands of dollars". Cheers Sarah

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Re: scale
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Thanks

Thanks for taking the time to reply
Cheers

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Well first of all what kind of support are

you talking about? Do they actually do the integration form the scale to the PC or do they provide technical support? No if they do it for you and are stopping that kind of support that isn't real good customer relationship. They should at least tell you what to do and remind you is something breaks your on your own. Second you as a business have to weigh how much it affects your business if you don't have this data sent to your PC. If the success of the company is dependent on the data then it is well worth buying the new scale. If you just don't want to spend money for spending sake if not a good decision. So you have to determine the need for the scale towards the overall success of the company. if its determined it's needed then you have to evaluate the cost of supporting the old scale with other resources or purchasing the new scale. I mean you might be able to find a 3rd party that will take over the support for a cheaper route than purchasing a new scale.

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