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PC performance

by ehurt1 / May 11, 2010 3:37 AM PDT

I have user at work that keeps complaining that her PC is to slow. She has Lenovo 2.8mhz, 1.0GB and XP os. I have

Defraged
Upgraded her memory from 512MB to 1.0GB
Checked for spyware,malware and Viruses.
Empty the IE cache and Temp files.
Removed all unnecessary programs.
Removed all unnecessary services.
Used Task Manager to check for any large processes.

I think it might be an I/O problem but I can't find any utility to monitor I/O.

Is there something I am missing? Does anyone know of a good book or tutorial for advanced PC troubleshooting that will show me some other steps to help me troubleshoot besides the steps I have already taken.

Thanks.

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Big subject.
by R. Proffitt Forum moderator / May 11, 2010 3:55 AM PDT
In reply to: PC performance

But without make and model I can't tell if this one helps -> http://winhlp.com/node/10

This is one of many nuggets you find out there.
Bob

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PC performance
by ehurt1 / May 11, 2010 4:19 AM PDT
In reply to: Big subject.

The user PC is a IBM Thinkcentre E50.

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That's a SERIES
by R. Proffitt Forum moderator / May 11, 2010 5:15 AM PDT
In reply to: PC performance
http://www.andovercg.com/datasheets/ibm-thinkcentre-e50.pdf notes it came with either PATA or SATA but I'd give this machine a pat on the head and write it is now from a time that would tax today's user's patience.

Try the DMA reset and hope it helps.

Back to this machine. What I find is many don't know the make, model of the machine under their care. This means that they may not be ready to do much more than reinstall the OS and hope the machine runs like it used to.
Bob
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