PC not detecting headphones

Hello, I recently built PC and I plugged my steel series 5H V3 headphones into the front ports (my motherboard had on board audio) but when opening the sound panel it says my headphones are not plugged in.(I'm using the windows sound manager) anyone know a fix? Thanks!

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Good day!

Have you tried to use another headphones?
You need to install the drivers for it. Find the model that matched on your computer.

It can be the other way,
Go to Control Panel - Sounds and Audio Device - Advanced Tab
then check if it is not on mute. Make this thing sure and okay.

Hope this will help you.

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I have never heard of earphone...

need to be detected. Double check all your motherboard to earphone case connections. How about the connection in the back, don't work either?

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Front ports often do not have detection capability. I only find that to work on factory made machines like Dell.

Try using the rear motherboard audio out port.

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PC still not detecting

Thanks for the suggestions but my headphones still don't work

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Detecting and don't work are not the same.

And if the rear audio jacks are not working it's a warranty issue.

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