General discussion

PC not detecting hard drive

Hi,
I believe "HP Elitebook 800 G3 Mini 35W ( HDD SATA 2.5" )" has problem in detecting this hard drive. When I want to install OS on this PC, this error will show up:
" Boot Device not found "
I need to update "Intel Solid State Drive (SSD) Firmware" on this model of Pcs if it can fix this problem.
How can I run this firmware update without OS on computer?
I will appreciate if someone has any answer for this issue.
Thanks,
Marsayyad

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Comments
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Hard drive/SSD.

Which one is it?
Dafydd.

Post was last edited on November 9, 2018 4:27 PM PST

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I see nothing wrong with that message.

If I installed a new drive that was blank that message is proper. Nothing wrong so far.

To get rid of it I have to install a supported OS per the PC maker's instructions.

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Hard drive not detecting problem

Make Sure Hard Drive is “On” in System Setup
Check for Damaged or Unplugged Data Cable
Computer Cannot read data

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