General discussion

PC not detecting hard drive

I believe "HP Elitebook 800 G3 Mini 35W ( HDD SATA 2.5" )" has problem in detecting this hard drive. When I want to install OS on this PC, this error will show up:
" Boot Device not found "
I need to update "Intel Solid State Drive (SSD) Firmware" on this model of Pcs if it can fix this problem.
How can I run this firmware update without OS on computer?
I will appreciate if someone has any answer for this issue.

Discussion is locked
Reply to: PC not detecting hard drive
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: PC not detecting hard drive
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Hard drive/SSD.

Which one is it?

Post was last edited on November 9, 2018 4:27 PM PST

- Collapse -
I see nothing wrong with that message.

If I installed a new drive that was blank that message is proper. Nothing wrong so far.

To get rid of it I have to install a supported OS per the PC maker's instructions.

- Collapse -
Hard drive not detecting problem

Make Sure Hard Drive is “On” in System Setup
Check for Damaged or Unplugged Data Cable
Computer Cannot read data

CNET Forums