Windows 10 forum


pc needs password repeatedly without starting.

My windows 10 ,16gb memory, terabyte hard drive with ssd 64 gb to help quick start. On a Gigabyte H61 board. It has been working fine since the window10 start. I have Malwarebytes full protection and depend on Defender for other protection. I use a long Ethernet cable for my Internet, although I have other computers using the same router wirelessly.
One day the internet did not work and trouble-shooters indicated that the Ethernet is defective. I left the pc switched off from the mains for a day as it was not important. Next day it worked fine without any effort on my part. It happened again I checked the Ethernet cable and found nothing wrong. During the investigation I found a message that the drive needs repair. I knew my drive was sound, but gullibility prevailed and I clicked, it informed me that it will take an hour or so. I got busy doing other things on my other computer and came back to it. It was turned off. I booted it and as normal the password page opened I put my password in and clicked expecting it to start. No it did not start it presented with the password page again I complied and put the password again. same result. every time I put the password in I could see my internet light was on.
Is it malware, virus or just another glitch !
I have my memory stick with Windows 10 but have forgotten how to use it, I am 81 and often forget procedures I have performed previously without hesitation and succeeded.
Please help.

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Clarification Request
Wonder why no help !

In reply to: pc needs password repeatedly without starting.

I posted my issue a few days ago. Uncharacteristically I received no help.
Have I done something wrong ? I wonder Why ?

All Answers

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Re: password

In reply to: pc needs password repeatedly without starting.

Maybe your drive (assuming you mean the SSD) needs repair? That might involve more than chkdsk (assuming you mean that).

Things to try:
- log in into your spare admin account (if you have that)
- reset the password for this account with NTPASSWD (google that) or -much easier - with the password reset disk you made
- reset or refresh Windows 10 by booting from that stick

That 64 GB SSD might be totally full. It's rather small. Boot into a Linux disk or stick to check.

Best of luck with your issue.

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pc does not start after password

In reply to: Re: password

You are a gentleman sir. Thank you for your help.
There is no chance to log into anything. The moment I put the password it brings the same page again to put the password . Sorry about ssd , of course I meant SSD.
I have not tried my Window 10 memory stick (Recovery flash drive) but I shall try it now. I could not remember how to use it. But I am going to have a go.
Very grateful to you for help I hope one of the suggestions work !

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PC requires password but does not start.

In reply to: pc does not start after password

I am grateful to you for suggesting possible solutions. I did not know any of them but I looked up and now I know a little about them.
They are all ,not quite all, assume that I forgot the password. That is not true. I ,however used google device to change the password. The problem persists.
I booted it with all the tools I had available. I tried to boot it with recovery stick, Sand Disk, the SSD fitted in the PC, I used my image Disks I had prepared before, the PC does not start. It prompts me to put the password in repeatedly.
Only difference ,as a result of my perpetually prodding it is that when I put the password in and I click to start in normal situation, I see a small "signing out" appears near the place where you put the password, not in the same space a little below that.

I hope there are some more suggestions. Please help. I have looked right through the internet for solutions but all I find is that solutions assume that after putting the password in, the pc starts, no it does not.
I can not open the page to run the PC on Soft Mode, either. Because I can not open that page .
Be very grateful for help.


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Not fully clear.

In reply to: PC requires password but does not start.

- What is a "google device" you changed the password with?
- There's no "page" to run in Safe Mode (if that's what you mean with 'Soft mode'), it's function key pressed at the right moment long before you get the login screen.
- What happened when you booted 'with' (= from?) the recovery stick
- What's a Sand Disk?
- What did you do with the Image Disks?

I think it's time to reset or refresh Windows. If you can't do that yourself, have it done by a repair shop.

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let me try again.

In reply to: Not fully clear.

My apologies for the ambiguities .
I Googled NTPASSWD and changed my password. Assuming the password was not correct. New password was not any more effective.
To get the Safe Mode I pressed the Shift Key at the right moment to get the desired result, it did not work. It may be the wrong key to press !
I am not sure which one is the function key, there is not one on my keyboard. Which is there on my Apple Macbook which I bought in Canada many years ago.

Recovery Stick and the Image DVDs did not produce any response from the PC.
The SanDisk, sorry about an extra " d" . It is SanDisk, Ready Cache desktop accelerator , a SSD , to help log in a bit quicker.

I have WD, My Passport, 300 GB storage drive connected to my PC to backup my PC. So I am not concerned about losing any files. I am not sure if that is relevant to the issue.
I tried Ubuntu OS . It loaded alright. At the end it advised me to restart the computer. I am still waiting for it to restart ! I have been trying to have the booting device changed to the hard drive, I did not succeed. Every which way I tried to change at the end my selection did not work.
I am grateful to you for your help.
It has become a bit complex but I intend to persevere and find help to sort it out. I do not need it for my work, I retired 81 years old, I enjoy learning about the inner workings of the computers, I have been receiving a lot of help from your colleagues for years.
It is the generosity of your sprit and your help is appreciated.
Thank you.

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this password

In reply to: let me try again.

It's for windows? Do you have windows installed on a Mac? If so, was it installed using BootCamp? The function key for "Safe Mode" is F8. You start hitting the F8 about the time the computer reports your RAM or sees your drive, and keep pressing it till Safe Mode appears.

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troubled Starting my PC.

In reply to: this password

No sir, it is a pc. though I use my Apple Macbook to communicate with the Forum.
Somethings are happening which are well out of my experience. I
I never thought that one can fail to change the boot arrangement on a PC. I can not now change the Booting of my PC to the main Hard Drive. I open it by pressing F12, then change it to the one I want ,save it, and exit.
I find on starting the PC again in the hope that the PC will engage my Hard Drive but no. I go back to check, the Booting drive has changed back to the one I wanted to move away from.
Are there helpful web sites I could visit to address the situation I am in ?

Now I think, I had wiped out the Windows 10, in the first instance, when I tried to repair the Hard Drive and it took an hour or so, it was indicated so, when I loaded the Ubuntu OS.
It showed that there was no OS system on the drive, it required me to clean all the partitions before loading Ubuntu, It (Ubuntu) loaded normally without any hitch. At the end it showed Ubuntu desktop, and prompted me to restart. Which I did. Restart did not happen.
When I checked the booting priority it was not the Hard Drive, Assuming the OS is loaded on the hard Drive I tried to change the priority but can not.
Why ?
thank you for your interest.

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Some Success.

In reply to: troubled Starting my PC.

I my persuit to find an answer, I opened the boot priority by pressing F12 and this time chose the SanDisk, "Ready Cache as the booting priority. Lo Behold the Ubuntu 14.04.1 opened.
I don't know why and how though I have my rationale . So I am very happy that something [ositive happened.
Now it is a steep learning curve to understand the Ubuntu OS, does not seem to be as easy as most of the people will have me believe.
However, I would want to get back to Windows 10. A big ask !
I have my recovery drive, Image DVDs, and a repair disk of the windows 7.
Once I fathom the Ubuntu then I shall venture forward.
I am ever so grateful to all of you who helped. Thank you.

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